One of the trade stands at the WKC are putting credit card details through twice and are only giving the money back if you notice on your statement.
The email that i had said that they have been doing this at all champ shows this year.
The police have been informed.
Not sure i can put which stand so if you pm me i will let you know.

Peanuts

I've had this email a couple of times this week. If it is true, this trade stand is well known, and goes to open and champ shows, they sell to alot of the showing fraternity, they may as well sell up now! If not, I hate to think the damage done to the business.

Did the e-mail come from someone you know and trust?   Otherwise it could simply be someone trying to discredit them and take their trade ;)    If so, surely it comes under the libel laws?

Going along the same line as Dill above, I would advise you Peanuts not to do this;

> Not sure i can put which stand so if you pm me i will let you know

It may be more prudent,for now, to simply remind folk that is prudent to always check receipts at point of purchase and especially before signing..... as we all should where ever and when ever making any purchase,and to check bank statements (which many of us forget from time time) :)

forewarned is always forarmed..but you'd be better for your sake but also this website's owners! to be sure of what your saying.
Chinese whispers can often turn a molehill into a mountain.

Unfortunately it is true, lots of people in Obedience & Agility have been stung by this man, some more than once after buying goods vis debit/credit card with him. I understand that banks are now involved

>It may be more prudent,for now, to simply remind folk that is prudent to always check receipts at point of purchase and especially before signing..... as we all should where ever and when ever making any purchase. :-)

Unfortunately the double charging is done after the valid payment & some on another day !

your too quick Moon! lol I had realised that and was in process of editing as you must have been typing :-D

My point remains...... anything you 'alledge' can affect the owners of this site, it is pertinent we are mindful of that.

This news has been on UK Showdogs (yahoo groups) website this past week.
When I was at the show yesterday I warned people I knew to pay cash only.

could someone PM me which stand, I was double charged by one at an open show at the beginning of the year, I phoned the guy up and was reimbursed the same day - he said it was an error with his card reader.

Think it may be the same one ClaireyS as it looks as though they've done open shows. 

Please can someone PM me too as I have some shopping to do at Builth 2moz

on the agility websites we have been warned about this , and if it is the same person people are being asked to report to trading standards
carolann

I had this happen to me earlier in the year and got my money back no problem via the bank when I noticed the double payment.

If they are doing this at every show and to a number of people then they should be stopped.  Not everyone looks at their bank statements rigourously, I know that I for one don't!

Hi there

This is very worrying.  I haven't had the experience but would appreciate it if you could pm me the name so I don't get stung.  I have quite a lot of shopping to do at Richmond.

thanks.

L
ouise

yes Dianne, it was the same one, in fact I posted about it earlier this year as I had to get his name in order to contact him.

yes Dianne, it was the same one, in fact I posted about it earlier this year as I had to get his name in order to contact him.

Can someone PM me too as I want to shop at SKC. I have a feeling I may know who it is but would like to be more sure.

I too have shoping to be done at SKC so would someone pm me too please

Can someone please PM me too.

I always pay by card at shows as hate having a lot of money with me - if I can lose something I generally will - lol

Thanks
Vicky

well i dont know who it is but i will say this......i changed my credit card reader over a couple of months ago to the wireless type so that i could use it on gps at shows and events......ever since then i have had loads go through twice and its highly embarassing as the 1st i ever know about it is when people ring me to tell me!!! there is a problem with the card machine as it seems to store some transactions if there is a weak gps signal....and put them through a 2nd time up to a month later. So please bear this in mind as it may just be genuine.

But this is happening at every show & there are other payments being made from people's cards. I understand that this trader often packs up early at non champ shows in order to evade the pitch fee !!

I think the problem is he is usually half p#ssed !!!

can some one pm the stand name
i plan on shopping at birmingham and i always use my card

Sorry to be another but I'm at SKC too with money I haven't really got to spend...

Cheers, Kay x

could someone pm me to please as i have a lot of shopping to do at Richmond and i've been saving all year for it so i dont what to be charged twice.
Cheeky so and so's

I heard about this too and it's been happening along time.  I must say I know who it is in question and I'm not surprised.  I've never liked him for some reason and have never brought anything from him.

He seems to be happy refunding money quickly for those that pick it up but then again...Whats the point in arguing and he must have enough people not noticing to become quids in!

Can you pm me please as i am shopping at richmond  and need to know if to take cash if its a stall i will use  Thanks

it happened to me back in January.  Must admit I still use him because its the only place I can get alot of stuff.

Why cant we say who it is on here ?

Can someone PM me too cos going to shop at SKC this weekend. Thanks

could someone please pm us too as we buy quite a lot at Ch shows.

This has been recieved on another forum with permission to crosspost


DOGGYSNACKSHACK CREDIT CARD FAILURE

WE WOULD LIKE TO BRING TO THE ATTENTION A MAJOR SOFTWARE ISSUE THAT
HAS BEEN DOUBLE CHARGING OUR VALUED CUSTOMERS CREDIT CARDS.

WE ASK THAT ANY CUSTOMERS THAT HAVE PAID WITH DEBIT OR CREDITS CARDS
AT THE DOGGYSNACKSHACK STAND WITHIN THE LAST 3 MONTHS PLEASE CHECK
THEIR STATEMENTS . THERE MAY HAVE BEEN DOUBLE CHARGES ON YOUR
STATEMENT , PLEASE CONTACT THE DOGGYSNACKSHACK IMMEDIATELY ON
02085002680 OR EMAIL DOGGYSNACKSHACK@INBOX.COM FOR A FULL REFUND.

WE APOLOGIZE ABOUT THIS TECHNICAL PROBLEM, AND HAVE TAKEN THE
NECESSARY ACTION TO RECTIFY THE PROBLEM

THANK YOU FOR YOUR SUPPORT DURING THESE HARD TIMES
WE CANNOT CREDIT ANY CARDS AUTOMATICALLY AS WE DO NOT HOLD THE
RELEVANT INFORMATION WE NEED TO DO SO.
WE ARE SORRY FOR ANY POSSIBLE INCONVENIENCE CAUSED

ANDREW

The above (Moonmaiden's post) is taken from doggysnacksshack's websitehttp://www.doggysnackshack.com/info2.cfm?info_id=84977

It does appear that the owner is trying to do something about the problem.

I did suspect this company was the one (many thanks to those who pm'd me).

I have regularly bought stuff from them BUT always paid cash.

There is a piece in one of the dog papers this week also saying the same thing, seems he is trying to remedy the situation.

>I was double charged by one at an open show at the beginning of the year

>WITHIN THE LAST 3 MONTHS

Sorry but is my maths that bad?

Of course I do not yet know it's the same person so I'm sure I will be corrected if wrong....

Its happened to several friends of mine,
one whos money was taken 3 times, 1 week apart and another whose was taken daily 3 times.

Excellent products, but i pay cashnow

The company have actually put a notice in the recent Our Dogs paper about this and asked for all to contact them who have had a problem.

> The company have actually put a notice in the recent Our Dogs paper about this and asked for all to contact them who have had a problem.

Funny that after they had been slated on every dog forum.

I noticed that the stand wasn't very busy on Sunday.