
I didn't get lamb ribs, but they quite happily sent and charged me for 18 huge beef knuckle bones. Also received lamb and beef tripe, lamb breast, and beef mince so not sure foot and mouth came into it. Seemed a strange substitution - I would rather the ribs had been substituted with another similar edible item like lamb breast, if anything. Don't have room for a giant bag of beef knuckles. The only reason I can think why they did that is because the price for the 2 items was the same (£3.50) - I'd already paid and we'd just cleared the problem with the refund so i guess they didn't want to be owing me any more money!
That same order I opened the door at 8 and the whole load was sitting on the driveway

They definitely didn't ring, as the dog would have gone ape. Nice of them to give me a lie in, but birds had pecked through the plastic bags and were thoroughly enjoying themselves and a pig leg I defrosted yesterday had 2 blow flies on it frozen in time!
I could understand problems happening once, twice, but this has been consistent for several months now.