
I have 2 friends recently had a claim , they both went through Winn solicitors I think . 1 of my friends has suffered whiplash and is still hurting slightly about 3 months later , she was sent to physio which didn't do much and a doctor assessed her. The company said she should get somewhere in the region of £2200 but has had a settlement of £875 which she has accepted as she just wants the hassle to stop and wasn't going to claim in the first place but felt pressured to. She did have to take un paid time off work , and her car was written off and she was out of pocket with that aswell .
The other is still ongoing his car was hit from behind at a junction quite hard and after x rays showed a hairline fracture in his back near his neck , he hasn't been able to sleep for the pain , but a further x ray showed up clear. There is still no sign of any money his car was wrote off and is £600 down on that , he only bought it a few weeks before and is a student so is hanging out for as much money as he can to ease the difference he is down on his new car , he also missed shifts at his weekend job due to his pain.
After having a bad accident myself 17 years ago where a wagon hit us , which I still suffer from now I think I'd probably do the same myself if I were in that position now.
I can see both sides though I hate that I'm paying for it every year on my insurance renewal.
I do hope you and your sister are feeling better soon :)