I've been with Pet Plan since we got our cross-breed Chelsea just over 6 years ago. I've been very happy with them. I LOVE their cover for life, they have always paid up, always been helpful on the phone and I've never had a problem. Until the past year they were the only company that did give decent cover for life, so I didn't mind paying a bit extra for them when I got my purebred. I'm now thinking about getting a third dog (again a purebred) and that means the cost is only going to go up! And now there are some companies out there that are a bit more competetive (so I've found after reading the many Pet Insurance threads over the last few months).
I've had a look at More Than and Marks and Spencers. They've got semi-comparable cover and although the price is £1-3 more per month for my mix, it's up to £7 less for my purebred and since I'm going to have 2 purebreds that makes a pretty substantial saving over the year.
Pet Plan offers £4-6,000 per condition per year
More Than offers £6,000 per condition over the lifetime of the pet (but how many conditions are going to cost more than 6K over a lifetime - I know some can, but....)
M&S offers £7,000 per year total vet fees, reinstated each year
I'm leaning toward M&S, but I wanted to know what people's experience of both More Than and M&S have been? Have you had to make a claim - was it pretty straightforward. If things are going to be difficult I'd rather just stay where I am and pay the extra to know I'm going to get the service.
Also - has anyone switched insurance companies? How easy was it? Could you switch mid-policy or did you need to wait till the policy year was up?
Thanks for reading - I know it's 'another pet insurance questions' but I hope it was a bit different.
Wendy