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Topic Dog Boards / General / The Supervet (Channel 4)
- By Schnauzeriffic Date 07.05.14 20:44 UTC
Hi,

Did anyone watch The Supervet tonight on Channel 4 at 8:00pm?

I really enjoyed it, even though I was crying my eyes out in parts!
- By JeanSW Date 07.05.14 22:40 UTC
Yes, I couldn't get up and go to the loo, because I didn't want to miss anything.

What a wonderful guy.  He was hating having to tell the family that they were going to lose their dog after the leg amputation. 

It was so evident that he was a genuine animal lover.  I loved the way he got excited when pets got up on their metal feet and walked successfully.  His dedication was evident. 

I didn't like the unprofessional manner of the reception workers.  What a letdown they were.  Noisy and flippant just didn't do it for me.
- By Celli [gb] Date 08.05.14 08:20 UTC
Loved it.
Although I did wonder why they amputated the dogs leg before finding out the lab results ?, perhaps I missed a bit.
- By Jodi Date 08.05.14 08:29 UTC

>Loved it.


>Although I did wonder why they amputated the dogs leg before finding out the lab results ?, perhaps I missed a bit.


From the x-Ray the dogs leg was riddled with cancer and was at the point when it could easily have snapped just when the dog was running about.
- By Jeangenie [gb] Date 08.05.14 10:10 UTC

>Although I did wonder why they amputated the dogs leg before finding out the lab results ?, perhaps I missed a bit.


The x-rays showed that the cancer was otherwise untreatable and spreading; the lab tests were to find out how far it had spread within the rest of his body.
- By Celli [gb] Date 08.05.14 10:47 UTC
Ah I see, I did miss a bit then.
- By Schnauday [gg] Date 08.05.14 10:54 UTC
Great programme. Vet did irritate me a bit calling everybody "Buddy" but will be watching next week
- By Sassinak [gb] Date 08.05.14 11:00 UTC
regarding the reception workers.
It is possibly their way of coping with the stress and upset of the job. I cope with stressful and upsetting situations by joking , laughing and being flippant. People who know me understand this, strangers think I am uncaring and strange. I even joke about my son who died, but since he had my sense of humour he would understand and laugh with me. I cannot cry all the time and laughing helps me to cope. So maybe they have a similar strategy
- By puggy [gb] Date 08.05.14 11:01 UTC
The poor lurcher with all the gunshot wounds then left to die was heartbreaking. How anyone could do that is beyond belief. But good program, great vet. But I also thought the receptionists were very unprofessional.
- By Goldmali Date 08.05.14 11:24 UTC
The receptionists were mainly filmed when NOT dealing with clients. I'm sure they would be professional enough to change their demeanour when talking to people. The receptionists at our vets know they can have a good laugh with my husband, he's hardly ever serious, and so they will say things to him they'd never dream of saying to anyone else. Because they know him and know it's what he prefers. It's easy to spot how they change in between different clients -not to mention that if you have had bad news, they are only sympathetic and would never dream of making a joke.
- By JeanSW Date 08.05.14 22:09 UTC
One of the receptionists was laughing and cackling on the phone.  Very, very, very loud and raucous.  Nobody else on the phone could have heard themselves think.

Yelling across the room at people is not an excuse sorry.  I use a large veterinary hospital where the girls would lose their jobs being gobby like that.  And nobody is expected to shout across the room when others are on the telephone.  I was taking a dog in for surgery one day when the receptionist said that Sunshine's ashes were back and did I want to collect them later.  I said no in no uncertain terms.  I couldn't even think of it.  When I was sat down the trainee receptionist walked past and said to me, whatever is right for you, there is no hurry for you to decide.  She looked about 12 to me.  I know, I'm getting old.  But they are still expected to maintain a certain standard even when training.

I accept what you mean by having a laugh and joke, and I do with the 2 partners, but only when nothing serious is going on.  They all have their areas of expertise and you do get to know who does what when you have a lot of dogs, so I know all 12 vets pretty well.

When I had a dog that needed a leg amputated a few months ago, they couldn't have been more serious about it.  Even emailing copies of the x-rays to experts in orthopaedic surgery.  Unfortunately all the answers were the same.  They just didn't have enough to play with as it was a Chihuahua.  I was showed the x-rays afterwards and I could see why it wasn't possible.  If I lose a dog, and because I know all the girls so well, they are updated so they don't go and ask about a dog, and how it's getting on.  I expect this level of service.
- By Schnauzeriffic Date 09.05.14 09:21 UTC
Agreed, the receptionists made me cringe, but overall the programme was brilliant.

I LOVED the part when they were encouraging the French Bulldog to walk properly again, and they were using tights, I couldn't stop laughing XD

Can't wait for next week's episode!
- By suejaw Date 09.05.14 13:44 UTC
I've taken a dog to this practice and can honestly say all staff were 100% professional. I didn't see the programme but actually spending time at the surgery I was very very happy and would take any dog requiring their specialism's back there and no where else now
- By puggy [gb] Date 09.05.14 13:56 UTC
Glad to hear it, perhaps the receptionists was a bit nervous about being filmed and just came across as being unprofessional just goes to show how we can get things wrong.
- By LucyDogs [gb] Date 09.05.14 17:56 UTC
Is there a 'watch again' link anywhere? Missed the first episode. :-(
- By Nikita [gb] Date 09.05.14 21:48 UTC
I turned it on just in time to see the lab being brought in with mention of a tumour.  That was it for me, I was bawling - what could have happened to him was just how I lost my very first dog when I was 15.  Bone tumour, her leg just snapped as she walked across the room one evening and she was PTS just past midnight.  We couldn't do anything for her - she was 15 and in no way a good candidate for anything - so it brought back some really painful memories but I was so glad to see how much happier Scooby looked post-op, even knowing that the cancer would still get him eventually.

But my dog, I was going again when the whole family came in and Fitzpatrick knew he'd have to tell the young lad too :-(
- By Pinky Date 09.05.14 22:19 UTC
I missed it first time round but watched it this evening on 'catch up'with virgin tivo, it does have some uses!!
- By marisa [gb] Date 10.05.14 22:10 UTC
Agree the receptionists came across as quite unprofessional. Think will have to watch with tissues each time as it gets quite emotional lol. Hope it might make some people think about pet insurance, seeing how much the procedures can cost (eg £4k for that Staffie with elbow problem and I'm sure the vet who drove from the practice in Surrey to pick up the cat in Devon won't have been cheap).
Topic Dog Boards / General / The Supervet (Channel 4)

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