due to loss of our local abbatoir our tripe source has completely dried up now and we are resorting to having to get frozen. can anyone recommenda supplier who does deliveries please? we have tried one but been really unhappy  with quality after last 2 deliveries and getting desperate now!

Have you tried Landywoods ?

We have a good butchers near to us that can get tripe in bulk for us as well :) Bit too far from you though :)

Prize Choice? I would also ask your butcher, mine has now said he can get me tripe if I order in good time :)

Depends where you are, you could also try TPMS on line
:)

unfortunately LW was our last supplier but the last lot we werent happy with & ended up taking it down to hunt kennels for them to eat.
Local butcher has already said he doesnt want hundred weight of green tripe on the premesis!!!
will look up the other 2 and see if they deliver this far. thanks.

LW was our last supplier but the last lot we werent happy with
Not just me then...I thought I was being picky! try Prize Choice , excellent new vans which keep the product totally frozen, good ETA, friendly people ;) They deliver country wide :)

Is there actually any saving pricewise with AMP delivered ?? We will be moving to within a few miles of AMP :D I'm trying to decide what to do about the dogs' food as I will have much more room for bigger freezers. However, the prices of AMP delivered seem much the same as we pay when just buying 10 or so packs a time from a local shop. Admittedly we only have two medium size dogs and don't get through huge quantities (we don't use it for all meals anyway).

Daisy

I use Landywoods, even though it stinks to high heaven, because the dogs love it and the processing place is 10 mins drive from home. I do know that it's only a small place and that they produce as they want it, so very often it not fully frozen but fresh. We used Albion meats before. They mince the tripe in it's frozen state so there's no horrible smell and it's in nice tidy blocks. Mine prefer Landywoods(unfortunatly)as it's a courser mince than Albion.:rolleyes:

As its sold as frozen meat, i sort of expected it to be frozen when it arrived, some was , some like you have said not totally frozen. Which worried me. Tummies objected a bit too, so went back to Prize Choice.

Hi Calmstorm,
They do keep it in a freezer lorry trailer which is far from ideal.

Thats interesting about the tummies bit calmstorm. Mine have had a couple of dodgy tummies, each time after I've given them LWs minced lamb. I'm just going to chuck the whole lot out now and won't be ordering from them again. The really annoying thing is that I didn't even want minced lamb in the first place :rolleyes: I ordered minced lamb tripe, LW misread it and sent (and charged me for) minced lamb instead. There have been a few things in the past I wasn't happy about - I had to chuck out 40lb of chicken wings that were slimy and stinking before, and last time they gave me chunked kidney when I ordered liver :rolleyes: Looks like I'll have to go back to redcastle, they are more expensive but I've never had to bin anything they've given me :)

Louise if you read this it's not your fault, you've done a great job organising the Landywoods deliveries, thanks very much :)

Well I'm glad you said all that :D I've been experiencing similar. The last 4 orders but 1 have been incomplete but we were charged for the full orders each time and, despite numerous phone calls, only received the money back in the form of a deduction on the last order. Our current batch of chicken wings and carcasses stinks and has that slimy film you mentioned (doesn't seem to have bothered my dog's stomach though). The latest lot of pigs/legs trotters are the same - stinking and slimy.

A few months back the pigs legs we received were smothered in poo of some description I tried to hose off ones that only had a small amount on, but ended up throwing most away. Phoned up but no refund or anything, was told that it wouldn't have happened at their end and would have been like that when they received them. With the last order we ordered lamb ribs but they were sold out and instead charged us for a bag of 18 beef knuckles/ marrow bones which I don't really have enough room for and would have preferred to save the space for proper meals instead. I think I'd switch if there was a similar company that delivered here - would go with Prize Choice but as far as I can make out there is no deduction in cost from ordering bulk (looks to be the same price as in the pet shop..?) and they don't seem to have the variety even if I could afford it! Don't think Landywoods would be quite so slack if they had more competition to be honest.

ETA: Generally not had a problem with the blocks of meat/tripe, other than being almost completely defrosted!!

>>Well I'm glad you said all that  I've been experiencing similar. The last 4 orders but 1 have been incomplete but we were charged for the full orders each time and, despite numerous phone calls, only received the money back in the form of a deduction on the last order. Our current batch of chicken wings and carcasses stinks and has that slimy film you mentioned (doesn't seem to have bothered my dog's stomach though). The latest lot of pigs/legs trotters are the same - stinking and slimy. A few months back the pigs legs we received were smothered in poo of some description  I tried to hose off ones that only had a small amount on, but ended up throwing most away. Phoned up but no refund or anything, was told that it wouldn't have happened at their end and would have been like that when they received them. With the last order we ordered lamb ribs but they were sold out and instead charged us for a bag of 18 beef knuckles/ marrow bones which I don't really have enough room for and would have preferred to save the space for proper meals instead. I think I'd switch if there was a similar company that delivered here - would go with Prize Choice but as far as I can make out there is no deduction in cost from ordering bulk (looks to be the same price as in the pet shop..?) and they don't seem to have the variety even if I could afford it! Don't think Landywoods would be quite so slack if they had more competition to be honest. ETA: Generally not had a problem with the blocks of meat/tripe, other than being almost completely defrosted!!<<

I have only collected one order from them and so far no problems. I haven't ordered any chicken wings or carcases but the pigs trotters I have are ok apart from being more like legs than trotters so now I need a hacksaw to make them small enough for them to eat LOL

Albion used to do lamb carcase but had problems with the supplier so don't sell it any more which is a shame as mine loved it. Their tripe isn't as green as LW as it is washed but the quality is VERY good. Albion and TPMS are 20 minutes in either direction and LW is only an hours drive from me so I am lucky in that I don't need to have a delivery. For those of you that are unhappy with LW that are looking for an alternative, Morrisons sell lamb bones in packs as perfect for stock, I have bought some for the dogs a couple of times, I think they are 55p a kilo? They are usually back bones and neck bones with sometimes legs being available. it would be worth asking at your nearest morrisons if you cannot find a butcher that is willing to supply them. Lamb bones and pigs trotters seem to be the only things that LW sell that others don't so I don't think it's a lack of competition, probably more to do with convenience and people finding it easier to get all their stuff from one place?

Didn't know about Morrisons selling the packs of lamb bones so will definitely pop down to our local store and have a look. Thanks for that :D

>Lamb bones and pigs trotters seem to be the only things that LW sell that others don't so I don't think it's a lack of competition, probably more to do with convenience and people finding it easier to get all their stuff from one place?

Maybe :D Although as far as I know Prize Choice are the only other place that will deliver to my area (Hertfordshire), and I don't think they do turkey wings/necks either and it looks to me like their rmbs are chunked rather than whole? I do like it that they do free flow minces though, and I also buy their packs of liver as the stuff from LWs seems to be frozen in one giant block.

TPMS may deliver to you, it would really depend if it was worth their while I think and you could try albion meats? TPMS do turkey necks and from what I remember their chicken necks are larger than albions too, they also do tongues which nobody else sells.......

If you go to morrisons and they don't have any then ask at the butcher counter, be cheeky! I think they only do them on certain days but not sure what those days are? My depot doesn't do any of the stores in that area unfortunately so I have no idea what they do. I know that rubery, redditch, evesham and one of the stores in wales (can't remember which one) have had them when I have looked but they are on the shelf with the lamb and sold for stock. Obviously the butchers know where they are ending up but I don't think they care really LOL I was told at rubery that lamb are the only ones that they will sell, he was quite determined to make me understand that as though he thought I might ask for a couple of cows legs :-D

Do Albion have a website do you know?

unfortunately they don't but if you pm me your e-mail address I can send you a price list with all contact details on it :-)

Sam I have been really happy with Prize choices tripe and meat for about a year now.  Happy with their excellent freindly service to.

They even stick it in my freezer for me if I ask them.

You could try Albion Meat Products, although I changed to LW after the last lot of chicken I had from Albion was horrible. Never had a problem with their tripe tho'.

http://www.tpms.co.uk

Never had a problem at all, always on time, always excellent, they deliver to the west country.  I ahve seen their premises and been round it, very clean, great people.
Dawn.

TPMS will deliver further afield than that if you order enough. I did enquire with him about possible delivery to newbury for a friend and he said yes if the order was large enough so worth considering.

I live on the outskirts of Reading and TPMS deliver to me. I don't do huge orders, but usually around 35.00 to 75.00 depends on what I am getting. They are great people, I am never here when the order arrives and the chap always puts it in the freezer for me, even though I have never asked them to do this!! :-D

Haven't ordered for over a eyar as with the decorating ahven't had the dog freezer available,b tu always excelent quality.

This is interesting about L.W..I had my first order from them last month of minced lamb tripe...All my dogs have been very ill a few days after eating it... They all had very bad runs and were sick aswell.  It cost me £197 in vet bills to get them better...I now how 3 large freezers full of it and I daren't give them any more of it..I am going to go back to my usual supplier from now on...

I used to use Landywoods but after my dogs being ill twice, the fact they would take an order and tell me they would let me know the delivery date but then didn't so I'd come home to find defrosted cases of meat on my drive, which had also been split.. presumably where the driver had dropped them and not bothered to pick them up. Then there was the fact the food was covered in slime and I had to remove plastic tags from every single wing, leg etc

I was going to use TPMS but their brochure thingy says minimum order 120lbs Is there a freezer big enough

I am just about to go over to raw food -freezer being delivered tomorrow! I intended using Landywoods but having second thoughts - has anyone had any positive to say about them?

Ok - positive things about Landywoods now :D

They're cheap. The bags of marrow bones are fabulous. The tripe is excellent quality, really fibrous not at all like the stuff they sell in pets at home. The chunked liver is fine. I wouldn't order chicken from them again but everything else might be ok it depends where you are and if it's being delivered by refrigerated transport or not? I think the problems I've had with the lamb may have been due to it's being defrosted then re-frozen??

Having used Landywoods for nearly 2 years and organising Scottish delivery's we have had no problems *well maybe one*

The food is delivered to me in freezer vans but of course as I don't own a freezer van or a freezer anything (other than the ones my dog food goes in) we have to depend on the weather to be kind (AND COLD)

Positive things....

Dogs love it
Prices and quality are fabulous
Regular delivery's
Portion sizes are great
Packaged well so its easy to prepare

And if there are any problems Janet will try her best to sort them out.. Even to the point of refunding your money if you are unhappy with the food

You do a fabulous job of sorting out the scottish deliveries Louise, unfortunately, and unusually for us, we've had a warm summer :D

To be honest though I've had a few problems with my orders (none of them your fault), remember the whole load of chicken wings that were stinking and slimy? I told Janet and yourself about that and nobody offered a refund, it had to be chucked out. And then I got kidney instead of liver. The last order I asked for 72lb of lamb tripe but got (and was charged for) 72lb of minced lamb. I emailed Janet and she said it was her mistake, I asked for a even a partial refund of the difference but she never replied. This is the same lamb which made the dogs ill, I have been offered a refund for it now - but only if it's picked up and then eaten by other dogs and I'm not happy for that. I'd rather lose the money than have other dogs being ill.

I must be very unlucky if I'm the only scottish person to have had problems - or perhaps I'm too fussy :D

No reflection at all on you, but trying to be honest for other posters to make up their own mind.

No one said the meat was going to be eaten by other dogs.. I said the meat was not going to be given to other people. I was collecting it for the driver to take back to the supplier when we get our delivery on Friday!

We had an issue with Shin of beef which affected a few people but all were refunded or credited on their next order.  Most people are happy to come and go a little due to the sheer organisation of the delivery, but I can honestly say hand on heart that no one I know of (other than yourself Jane) has had ill dogs due to the food.

The food you picked up the last time, was more frozen than all the other orders as you collected straight from me, therefore you got it earlier than everyone else.

The heat does of course defrost the meat, sometimes just a little soft and sometimes worse..BUT if they are getting deliveries straight to their houses then that is not going to happen..as it will be coming straight off the freezer van and into their freezers

The only reason we have one drop is because Landywood don't deliver to Scotland..Or didn't until I started this..and I am for one am thankful for what we get.

My dogs have never been ill since they started on this food and I had the same chicken wings that you did from the same order, which they ate with no ill effects.

I am sorry for how you feel but I am also being honest in my experience.

Can I also just say that I am not speaking on behalf of Landywoods as I am not employed by them, nor do I get discount etc.. I am saying this as a normal buying customer like everyone else on here..

>BUT if they are getting deliveries straight to their houses then that is not going to happen..

Well, that just isn't true in my experience :D I'd been ordering from Landywoods for about a year and a half now and all has mostly been fine until the last 3 or 4 months. As I said above, I've had stuff partially defrosted, slimy and stinking chicken wings and carcasses, pigs legs smothered in dark brown poo all over (no refund), wrong orders, refunds for food I was charged for but never received taking 3 months and then only given as a credit, etc etc. My dog has also eaten the stinking chicken wings with no apparent ill effect but there is definitely something decidely "off" with the chicken lately - the smell is v.bad, but if you just tip a bowl of wings outside for your dogs or whatever maybe you wouldn't notice it too much (my dog eats in the kitchen).

I've not had a problem with the blocks of meat/tripe over than being very much defrosted sometimes. Not had a problem with the offal either other than it's also been somewhat defrosted at times and so then refreezes as one giant block, unless separated.

>>Well, that just isn't true in my experience  I'd been ordering from Landywoods for about a year and a half now and all has mostly been fine until the last 3 or 4 months. As I said above, I've had stuff partially defrosted, slimy and stinking chicken wings and carcasses, pigs legs smothered in dark brown poo all over (no refund), wrong orders, refunds for food I was charged for but never received taking 3 months and then only given as a credit, etc etc. My dog has also eaten the stinking chicken wings with no apparent ill effect but there is definitely something decidely "off" with the chicken lately - the smell is v.bad, but if you just tip a bowl of wings outside for your dogs or whatever maybe you wouldn't notice it too much (my dog eats in the kitchen). I've not had a problem with the blocks of meat/tripe over than being very much defrosted sometimes. Not had a problem with the offal either other than it's also been somewhat defrosted at times and so then refreezes as one giant block, unless separated.<<

Now this is the sort of thing that worries me. I had to think long and hard about ordering from landywoods as I have heard more bad than good but I took a chance and collected an order and so far so good. HOWEVER There are two suppliers very close to me and I have used both with only one problem. for over 12 months before I used landywoods. I am starting to feel that I have been lucky and it may be only a matter of time before I too have a problem with their meat :-( As I now know I can get lamb bones from Morrisons and also fish trimmings and even salmon heads if I want them I am reconsidering whether I am going to place a second order when the stuff I have runs out. Everything they supply can be collected from suppliers right on my doorstep and their stuff is just as good and in albions case better than landywoods :-)

The problems people are talking of do seem to be apparent in the last few months, I have also seen several bad reports from people on the hunting site I visit, all these people are now going elsewhere, but the problems seem the same as on here:
Incomplete orders.
Green/slimey/smelly chicken.
Not delivering on time.
Being charged for orders that consist of stuff you didnt order etc..

All these people on the hunting site are direct to the house deliveries.  Does anyone know if there is a problem there?

unfortunately dawn I have heard all these complaints before but going back quite some time, maybe a couple of years ago so it's not the first time it's happened :-(

I don't have a bad word for them Ells-Bells - fabulous service - excellent quality - I have never purchased the lamb myself - but the tripe, lamb tripe, chicken and tripe, pet mince and heart are just excellent.

Always delivered when expected.

Janet is always really helpful.

Also add that my dogs love this tripe so much more than Prize Choice which is like water in comparison and a couple of mine turn their noses up if its not Landywoods.

I am on the Scottish run and only ever had one prob, but it was sorted as soon as.. but so far everything is a1 and Louise is brilliant in organising it all for us.
plus the biys love the food

I agree 100% here.

I've been a Landy customer for some 4/5 years. I have always found Janet very helpful. I order the chicken and the lamb.. and have had no problems what so ever.. the dogs literally suck their dishes dry. Janet has always emailed or phoned me if there was going to be a delivery delay etc.. and I order every two weeks, the delivery guys have been pleasant etc.. and have always helped me with unloading and carrying it into the house.. before I moved... the dog freezer was in a spare bedroom... and having back problems... the delivery guy always asked if I needed help, and would carry it upto the dog room freezer.. so all I would need to do is load it into the freezer.

My dogs love Landy food..if anything happened and Landy disappeared I and the dogs would be gutted.

we use landywoods- really cheap and great that its delivered to the door- had no issues yet :)

Many thanks for all the positive posts - all I can do is give it a go.

Can't say I've had any problems with them either, although I've only had 2 orders (but pretty big orders). I do tend to get offal, bones etc from my butcher so all I get from Landywoods are the packs of minced meat/tripe. I've had no problems with their chicken at all. My lot certainly prefer the coarser mince than that of Prize Choice etc.

I wouldn't order from them again. The order was incorrect, when I rang and queried it I had a most unpositive and quite agressive response, with only a offer of credit off the next order. The food and bones were partially defrosted, which meant I had to refreeze which is not a good idea, it stank, and was greasy. The dogs tummies suffered. Cheap it may be, but vets bills are not, and I have decided not to order again.

I do know what fresh tripe is like, because a relative would collect fresh tripe and 'process it' themselves, it smelt but not sour, so its not me being picky or not used to the smell.

NOt got the hang of how to reply in general to the whole post.:rolleyes:

Landywood's did have a major mincer breakdown a few months ago and only had one working for 6wks while waiting on the other one..I can only imagine the volume of meat they have to mince to get out all their orders and using only one mincer this would be a huge task..

And also foot & mouth affected their supply of lamb and beef.. anyone would be hard pushed to blame them for that.. So those two issues combined I would be happy to get ANY food, whether it was what I ordered or not..(ie, replacing chicken for lamb etc)

I have used defrosted and refrozen meat with no problems..And all the people I deliver to have never complained of problems either (apart from Jane)and there are about 40 of them..

About 12 months ago someone asked a question here about LW meat arriving defrosted, and asked if anyone else had found the same problem.....the post was removed......but I don't think the poster was the only one. Maybe some people simply don't complain, just don't order again. I actually want the food I have ordered, unless I'm contacted to be asked if I mind having something different. if I order frozen meat, I expect it to arrive frozen ;).....problems can arise with refrozen meat. There was recently a thread here about people finding problems with the meat, so Im not the only one, in fact I thought it was 'just me' till I found that out.

I'm part of the Scottish delivery and have had no problems at all

Mm...

Every time I have thought of switching from prize choice to Landywoods, i read more bad stuff about LW...

Im sure a large number of customers are fine... but time and time again i read things about meat past its best, meat dumped outside houses to go off (although perhaps i am spoilt in that prize choice will put it IN my outshed for me!)... ive seen photos of their lamb which was (and this is no exaggeration) 95% fat, just pure white cuts of fat with a few streaks of meat in it....

Ive been feeding raw for over 6 years now and these are the same issues i hear over and over again, from different people, on different forums... so again i will be staying iwth prize choice who may be more expensive, but always deliver on the day they say they will, always supply what was ordered,have never ever supplied anything remotely off, are without fail polite and friendly on the phone (even when the card i had paid iwth turned out to be maxed out, all i got was a polite phone message), willing to take cash on delivery, even when that means picking upthe cash from my outshed and putting the meat in there....

Honestly youd think i worked for them! but i dont. They are just extremely good and id rather pay more for a quality service and quality product than less, for a gamble...

i live in bedfordshire and have been using lw for about 2 years with no problems at all .spending on average 90£ a time on lamp tripe, minced beef, mixed  meat ,turkey necks and minced chicken.

I used LW for a while and recommended them to everybody I knew.

Until I had a problem and I class it as quite a major problem. All I got on the telephone was a rude and aggressive manner.

I switched to Prize Choice which I had heard wasn't fantastic and is more expensive and I am so happy.They are polite and helpful and best of all the dogs have never looked in better conditition!!:-D

I wish I'd switched earlier, they deliver to the door and life is just easier for it all!!:-D

I have been using landywoods for a few years now and have never had any real issues.  When I had my chest freezer in the shed the driver would always put it in their if I wasnt home.  Now im down to having to shove it all into a little freezer the driver phones me when he is half an hour away so I can get home to put it in.  My last order I ordered lamb tripe and was sent lamb - I got to keep the lamb and was refunded the difference ;)  I also always know when my order day is and Janet always phones me up to see if I want to place an order.

My boys have never had an upset tummy from landywoods, infact the only time I smell something bad is when ive run out of frozen and have to put Fagan back on complete

i seem to have stirred up a bit of a hornets nest here OK the prize choice has arrived, bit of each to see what we do and dont like. Can say immediately i wont be buying minced chicked again!!!! however the tripe seems good and everyone seems to like it even the babies who are on their 1st meals now has anyone tried cooking the chicke as per instructions on packet??? Mine sure wont be eating any more of it in its raw state.

Yes Sam, you trouble maker, look what you've started :D  I've boiled up the minced meat before, including the chicken. The dogs wolfed it down but it stunk the house out while cooking :rolleyes:

Claire - how on earth did you get a refund for the lamb/tripe mix up and I didn't :(