Hi all

I sold an item on ebay that is rather large and needed collecting.  The winning bidder immediately paid via paypal and came over a couple of days later to look at the item.  Since then (4 weeks ago) I have been emailing and finaly ringing her to ask when she is coming to remove this item.  Someone turned up last thursday to take it down (it is a large shed), but then said he had only been paid to take it down, not to remove it.  The winning bidder has since ignored all my emails and phonecalls, but the item is now taking up a large part of my lawn and is a hazard to the children and dogs as there are nails sticking out all over the place.  What would you do in this situation?  If the shed is left there much longer is is going to destroy my lawn, therefore costing me money to have it repaired.  What if one of the children or dogs ends up impaling themselves?  The chipboard floor is also starting to rot as it has rained almost constantly since and will therefore be useless anyway.

I want to send her a snotty email, telling her that if she doesn't respond by a certain time then it will be on the bonfire and she will not be getting her money back, but OH says we should give her a bit longer.  I wouldn't mind giving her longer if she spoke to me and told me what the problem is, but her ignoring me is driving me mad!

Any opinions on what to do?

I would personally send her another e-mail making it clear you want it removed etc and give her a time by which to remove it.  Why bid on something and then leave it weeks to collect:rolleyes:.  Also I would post on ebay community asking other sellers what they think.

If you have her address, I would send her a letter by recorded delivery giving her 14 days from date of letter, to collect or you will dispose of it with no refund. 

You can track the delivery online, so you will know when she has received it.

Hi, I think legally you need to inform them of a notice to withdraw from the contract for their 'breach of contract' as already said, send an e-mail AND a registered, signed for letter, giving them a date in the future when the item will be disposed of. E-mail is a legal form of notice, but as people might have e-mail problems, a letter would ensure that the recipient definately gets the notice, all the best, Dawn

When you say "ignoring phonecalls", do you mean that no one is answering at all, or that you are leaving messages on the answerphone or that you are leaving verbal messages with someone else at that number.
I say this cos its really unusual to PAY for an item and not want it. Maybe this person is in hospital or something, or had a family emergency. Did the person who dismantled the shed say when she had booked him?
I'd give it another week and re advertise the shed on ebay. Then if you resell it you might be able to refund the original buyer if you find there has been a genuine reason for the problem.
If you contact ebay, they might be able to offer you advice.

I think the buyer has caller id on her phone as she never answers when I call, so I leave messages on her answer phone.  I know she is alive and well as she is still buying things off ebay and leaving feedback etc!  I might try ringing her again shortly on OH's phone as she won't have that logged as me.  I think that when she actually came to look at the shed she realised how difficult it will be to put it back together - it is 32 feet by 10 feet, so huge.  If that was the case she should have told me that she was having second thoughts and we could have sorted it out.  It is just the total lack of communication that is getting my back up.

Well, send her an e-mail explaining that you understand if she has had second thoughts...that way she has a cop out and will maybe feel less embarrassed??

Does 141 put before the number you are calling still withhold your number from caller ID ?

contact e-bay,and ask their advice,they are usually pretty quick to respond and may contact the buyer themselves to ask what the prob is,if not e-mail my hubby with pics of it,I think he has a shed fetish,hahahha,we now have three in our garden and he wants another one,as his are choc-a-bloc with tools,but no room to move to use them,
Wendy

If your husband has a shed fetish Wendy, he would love this one - 32' x 10' - it is huge :D