Does anybody know anything about how the act covers perishable goods ? I have complained to a company via e-mail and they have said that they will not act on my complaint as they only accept complaints upto 7 days after the goods have been delivered.:rolleyes:

Thanks

Lucy

Hi Lucy,

I don't know a huge amount about the Sale of Goods act regarding perishables, but the BBC Watchdog site has some information on there, I know i have looked to use it before, but for an electrical item. I don't know hoe to do links, so sorry if this doesn't come out well, but the site is www.bbc.co.uk/watchdog

Without knowing the exact problems it's hard to know whether it would apply, but if for example, the food was within 'use by' date and had gone off, the store would be obliged to refund, but I guess only if you could prove you had stored it correctly, e.g in a fridge or freezer. Most of the larger supermarkets will out of goodwill anyway.

Hope that helps a bit.

Claire

More to do with size and the goods not as described :)

I will have a look and see if it throws any light on my problem !

Thanks

Lucy
xx

Speak to Trading Standards, they are usually very helpful people.

Hey Lucy,

I've just send you a PM.
Hope it helps,