
I had a bitch once who had no milk so I had to hand rear the pups (8). I fed them every 2 hours for 10 days & then I started to wean them. They did great & once they were on solids the mother came into milk!
However, I reared them with some Waltham puppy replacement milk as it is a s close to the bitches milk as you can get.
Like someone has already said, don't be fobbed off about seeing the mother. It is important that you see her!