I've put this in idle chat, but there's nothing idle about it.

I've just had a letter from Barclaycard, saying they think my credit card may have been used fraudulently. I can tell you, it was used fraudulently. Apparently, it was used to buy airline tickets in India, on Saturday. A total of £ 860 odd quid.

I think the fact that I used the card to buy a picture on Saturday, may have helped to flag up a problem, I couldn't be in two places at once. I'm absolutely flabbergasted, You don't believe it will happen to you. I feel like I felt when we were burgled 10 years ago. :(

Beware internet shopping, I may never do it again.

A very angry Dawn R.

Oh Dawn, how awful! You must be livid! Barclaycard seem to be quite on the ball at picking it up and not just leaving it to you to check your bill, though. You'll get refunded, won't you?

I hope so Jan, I think so, but the guy on the phone wouldn't commit when we rang to respond to the letter.
It does make me think that I don't want to enjoy the convenience of buying things online ever again. I know there is no real need to shop online, but sometimes it's just.........well.............convenient. The last things that were bought online were my Bryan Adams tickets. Damn expensive concert, if thats how they got my details.

Dawn R.

are you sure that it was internet shopping that perpetuated the fraud though dawn? only a very similar thing happened to me 2 years ago when i got an unexpected letter from the bank telling me i was overdrawn. knowing this was impossible i went straight into the local branch and asked them to print an interim statement off. as soon as i clapped eyes on the statement, the fraudulent items positively shrieked at me - one payment of £500 to an unknown credit card company and another of £170 to sky. both items were easily traced to the perpetrator who had stupidly set up a year's subscription to sky at his own address!

my card had never left my wallet and they reckoned it had been "cloned" by an unscrupulous employee in a retail outlet or restaurant. visa refunded the money immediately although i had to remind the bank to refund their charges for the unauthorised overdraft i hadn't personally run up.

at the time i was horribly shocked too so i know how you must be feeling. it was a dreadful invasion made all the worse by the invisibility of it. 

so sorry to hear that you have been a victim of credit card fraud.
i thought you could get refunded for that kind of stuff.
hope everything works out
anna

We had our c/card cloned a couple of months ago. Where I work there are only 18 people - within three weeks of our card being cloned, three of my colleagues had had their cards cloned too :( They all had something in common - they had used a garage around the corner from our office (we never use it). The garage was shut by police shortly afterwards and two people from the garage have been charged by police with cloning c/cards :( :(

Daisy

How awful, but you should be covered as it is a credit card, had it been a debit card the tale may well have been different tho

Tescos credit card sorted a smilar problem for me  a while back, I just completed the form and it was sorted......Good Luck

With Barclaycard you are ok as they will refund the money without any problems as will most credit card companies ;)

It is their problem not the customer and think about the profits they all make then it is just a dip in the ocean :rolleyes:

Lucy
xx

Not so much a dip in the ocean tho' - there is so much of it :( At the end of the month my OH has to go to court as a witness in a c/card fraud - I better not say anymore at the moment, but will let you know how he gets on when the case has finished :)

Daisy

Dip in the ocean for their profits ;)

I've just been checking out the Barclaycard website, and they say fraudulent transactions are 100% covered, so I'm hoping for the best. It's hard enough keeping up with my own debts, let alone someone elses.:rolleyes:

Dawn R.

I had it happen to me too the other month, the first fraudenlent activity in over 35 years of having a card.  I have to say Barclaycard contacted us within a couple of days of the transaction, and it only took till the next statement for it to be sorted BUT it really does leave you feeling you really can't trust using the card again.

What I find even more indredulous is that the chip and pin cards are supposed to help reduce fraud.

this happened to us in March about £1000. Even though barclaycard told us we would not be charged and no interest added they still have not took all the fraudulent payments off even after numerous phone calls and promises to do so.  They keep telling us to just pay what we owe and leave the rest, which we do only to be charged interest the next month.  We have just wrote them a very long letter which we sent off with this months payment explaining everything so hopefully this will be sorted now.  The payments left are only for £150 but they are not mine, its just a hassle sorting it out.  We were like you, Barclaycard sent us a letter saying our card was used fraudulently. Our card was used in Malaysia, USA, England and a few other places in a matter of hours, it was definately through the internet and I have decided i will never use the internet again to make payments which is really inconvenient.  Hope you get it sorted soon, just keep all the correspondence they send you in case you have to write to them detailing everything, and ask for people names who you talk to at Barclaycard or you just have to explain all over again.

Oh no, that's awful.  You always hear about things like this but don't think they will happen to you.

Mind you, I thought I'd been targeted earlier when I opened my statement but found that I hadn't; I was just broke!  :rolleyes:

Unfortunately, there is a huge problem with card swipes in petrol stations.

Hopefully you will be covered and everything is sorted out soon :).  A similar thing happened to my friend she had a call from her card company to tell her that someone had used her card to buy over 6000 pounds worth of electrical equipment in the philipines . 

The credit cards don't take the hit on this fraud - they claim it back from the merchant who took the fraudulant card!

We had the same happen to us in March, 2 transactions on our Visa DEBIT card, one for £2000 for concert tickets, the other for £1900 for Airline tickets, thankfully A&L recognised it as 'unusual' behaviour on our account and stopped our card............shame they didn't tell us as well though, we tried to pay for our new 3 piece suite an our card was refused

I came out of DFS very red faced, Saturday morning, shop full and ready to give A&L a right telling off.......but when they explained the situation I must say I was relieved!

They said had the transactions gone through, they would have refunded the money.

I had £2k put on my car recently and then my husbands got done a couple of months after. Not good!

Our card was used for cash withdrawals only :)

Daisy

Well, the credit card statement came in. The final total is 40 separate transactions, spending a total of £2723.66. all paid to 5 different airlines in India.

Believe me, thats alot of rupees

Barclaycard have already dealt with 19 of these transactions, now we have to get them going on all these others. :rolleyes:

Dawn R.

We had a phone call this morning from one of the petrol stations in the group we work for.  Someone stole the pin number pad last night.  It was passed through the night pay window for someone to put their number in and they pulled the lead off it and off they went.

This is third time it has happened to the group, they re-program the pads then come back and threaten the staff to put it back on telling them they know where they live and will kill them if they don't.  The new programming gives them the card number and pin number.

I have just found £160 has gone out of my account to amazon, it is my dog grooming account and is never used for anything else, I rang the bank but have to ring another number tomorrow, by that time i could be skint,

Sounds a tad strange - you'd think they'd have the 'fraud' sections working on a BH.
Afterall theives don't stop just cause it's a BH (they probably take advantage of it!)
Could you not place a stop on the cards until you speak to the people you need to?

Had my C/C used fraudulently a few years back. New card company actually rang me
as it didn't look like my normal purchasing pattern.
Thankfully they did all the hard work for me, I just had to sign something to say they
weren't my transactions.

i have had the card stopped and will get in touch with a number who will sort it out tomorrow

Hi,
My X husband had this happen but, over £3000.00 the card was used some place in asia.
This credit card he only used to buy petrel, at a small privatly owned, well know garage.
He was covered on his card insurance.
Since that happened I have took an insurance on all my cards and store cards ect;
it is only about £21.00 a year.
It wouldn't make you feel any better, but! at least you are covered.