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Topic Other Boards / Foo / Double Glazing Salesmen..Grrrrrrrrrrrrr
- By arched [gb] Date 02.10.05 15:45 UTC
Can't quite believe what just happened !.
For ages now we have been looking around for a good quality reasonably priced PVC back door. Yesterday, somebody from Staybrite knocked on the door and said that although he could see we had pvc windows, was there anything else, garage door, conseratory etc that we were after. I said yes, a back door. He immediately made an appointment for somebody to come here at 4.30 today. So there I was, at a family party, popped home at 4.15 to be here for the chap. Right on 4.30 he turned up.........4.31 he left !. Basically, he couldn't give me a quote because my husband isn't here (RAF, out of country until tomorrow). I was gobbed smacked !. I asked if it was because he'd expected us to 'sign on the dotted line' straight away, he said no, it was because my husband wasn't here to check the quality of the product !. As I said to him before I showed him the door (front one !), my husband knows as much about pvc doors as I do and all I wanted was a quote !.
He did ask if I wanted to make another appointment..............you can guess my reply !.

Val
- By LeanneK [gb] Date 02.10.05 18:22 UTC
Grrrrr!!! Ive got one coming tomorrow between 9 - 10am.  If hes waiting for my husband to turn up before he quotes us he will have a long wait.  I will have to meet "the one" date for at least a year before planning the wedding.. ha ha   If he dares say he cant quote me, Im sure thats against some sort of equal rights laws somewhere.
- By CherylS Date 03.10.05 07:48 UTC
I can't stand them.  Wrong to stereotype but can't help it.  Last house we had new double glazed doors put in and then a couple of years later when we had a bit more cash we decided to replace all the metal framed windows.  We had a few dg salesmen round and they really gave the hard sell which I hate with passion and actually puts me off.  Good job other half is more patient than me.  One that came round really wound me up by comparing his products to our double glazed doors by saying what c*** our doors were.  I don't consider this good selling technique and told him so and you could feel the tension after that. His company products were actually very good and we liked them but I told OH he could deal with the salesman.  Good thing came out though as the salesman knew we had seen other companies and was keen for our business he offered a very good discount and when my husband said he would talk it over with me the salesman actually offered my husband another £50 not to. :D :D :D  I think a lot of the time salesmen don't like dealing with women because they know that we often get the last say in choice of products for the home.
- By Charanda [de] Date 03.10.05 08:04 UTC
Grrrrrr - have you got their company number?  I'd have phoned and made a complaint about him if he'd have spoken to me like that!! 
- By Blue Date 03.10.05 11:22 UTC
I would tell them to go raffle. ;-)

I would never let a company over my door step that every set demands to me .. it is a huge bug bear of mine.

My OH never gives a hoot what I buy or pick. kitchens whatever he lets me pick and decide and he is happy if I am happy so he will not sit through anyones drival ;-)

I once asked a company to quote me on something and it was the same situation.The actually called 10 mns before and asked if he would be there. I Said no and told them to forget it. They called about 20 times after that and I said if they were the best and cheapest they would still not get my order.

It fails me. Who do they think they are !!!!

See it winds me up :-D
- By CherylS Date 03.10.05 11:58 UTC
lol - Dare I say it is a male thing.  I think a lot of partners/husbands relinquish the decision making on domestic purchases to their wives/partners and women know what they want and are not up for the silly twaddle that male salesmen deliver.  My daughter used to work in a famous electrical retailers and she asked me what were the good selling points of a washing machine.  I asked her from whose perspective men or women's.  Because if selling to a women discuss the cleaning performance, spinning performance and water/power economy but if selling to men show them the ones with the most buzzers, buttons, bells and lights.

Ooh I am feeling very naughty now and I hope there aren't any men on here today :)
- By shadbolts [gb] Date 03.10.05 12:09 UTC
Speaking as a man :) 

I agree with you about the sales people who insist that a man is present.  We had £5000 worth of double glazing put in a few years ago and had exactly the same problem.  After the salesman had left (after a major ear bashing from the wife :D), we rang up the company and had a go at the area sales manager, the OH told him that this was sexual discrimination and that she would be speaking to our solicitor about it :D.  Senior management from this company then seemed to be falling over themselves to apologise - they said they would ensure it never happened again and even offered us a discount (they were still expensive).  Anyway we went with a local company who did a good job for just over half the price :D

Steve
- By CherylS Date 03.10.05 13:28 UTC
Ooops! Sorry Shadbolts I think I have pmt (permanent men trouble) - only joking

There are so many instances when it comes to parting with money that you start to wonder if you are stuck in a time warp.  This was a while ago I have to say but I strolled into an electrical shop and asked for a selection of brochures on tumble dryers to take away and browse through. The saleman said they didn't have brochures but if I popped back on Saturday with my husband we could discuss them. As if!  Another instance of salesmen is when I took my 6 month old car back to the garage as a rust spot had appeared on the bonnet and the guy tried to tell me it was a stone chip even though the rust was bubbling up from under the paint. 

It's not always men though, I was asking a woman about verticial blinds and she said 'they're very expensive you know' I said yeah, your point being?

This has fallen in wrong place because I have been on the phone all this time.
- By shadbolts [gb] Date 03.10.05 13:52 UTC
From the male point of view I have to agree with you.  I always take our car into the garage to get work done, not because the OH isn't capable but because they won't take her seriously.  We had one instance where they managed to thread the drain in the sump and super glued it back in, because the OH had gone to collect it they told her that this was normal!!! Someone else who was given a major ear bashing :D.

Re the 'very expensive you know' we had that in a hifi shop.  The OH told the assistant "we know but I assume you do take cash", then proceeded to get him to go through the full sales pitch before telling him we were really looking for something a little more up market.

Steve
- By CherylS Date 03.10.05 14:11 UTC
lol - I'll definitely have to remember that one :D
- By shadbolts [gb] Date 03.10.05 12:15 UTC
Quite right too what we men need in an electrical appliance is lots of flashing lights who cares if it has a AAA rating :D.

In our house we tend to share the decisions except for the colour of things cos apparently I have no concept of how to match colours, which to be fair is perfectly true :D.

Steve
Topic Other Boards / Foo / Double Glazing Salesmen..Grrrrrrrrrrrrr

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