hi all. just had a look at some of the threads on insurance, and i have seen some bad reports on E&L i insure our staffy with this company. would you advise me to change or stick with them. i had a person from another company ring me over a quote i asked for ,she also said you here some bad stories about them. what are your views. will be most gratefull for the feedback. thank's steve

Heard some bad stories about them on the equine side of things. Put it this way - there are insurers out there with better reputations ;)

Do a search here on the forum for E&L Insurance before you sign up ;)

I'm with E&L at the moment but I changing took ages to pay out and when they did they put a clause saying they wouldn't pay out on heart conditions.  We'd took our dog to a specialist consultant because when a routine check to be spayed after sedating her they said they found a small murmour.  After specialist had seen her they said there was nothing wrong. 
I protested with E&L saying there was nothing wrong with her so why were they putting the clause in?  Wouldn't change their minds so we're changing insurers.
Carol

I am also with E&L (AFI as they advertise before you see a direct debit going to E&L) I have not yet had to claim for them (touch wood) but I do have an appointment with the vet soon so I guess I will find out how good or bad they are, I will be sure to keep you updated!