This may seem a dense question but once you have told "BTYahoo" in my case, that a sender's email is "spam" can you change if back if so how

Karen

click on the message to open it then click the "NOT SPAM" button :)

ahhhhhhh just read your question properly - oops. will look

can't see how you change it unless it is still in bulk mail folder and you do above, sorry

Karen do you download your email into Outlook or similar?  If you do then go to the on-line version, log on and check your bulk email folder.  The options there are easy to find.

If you use Outlook, go to your Junk Email Folder, right click on the email and it gives you options to add the sender to the "safe senders list".

HTH

Hi Thanks for replying no I don't download it :( and I can't seem to find a way of making an "address I have said is spam" Not spam but will keep trying thanks again KAREN

Hi Karen

Try
Mail
Options

this brings up the page where it tells you about all the options - Spam Protection, AddressGuard etc, lower down click on the "Block Addresses" this takes you to the page where you can then remove the address you no longer wish to block

HTH

HahA Thanks for that it works :)

Much appreciated Karen

Depends where you bought it Karen, but if I were you I'd change it for PEK, its much nicer, & lovely with tomato ketchup....