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By LJS
Date 14.09.04 10:21 UTC

Is anybody having problems ordering ND direct from them at all ?
I have mailed them four times now and no reply. There are normally very quick to get back to me ?
Thanks
Lucy
By Dawn-R
Date 14.09.04 11:16 UTC

Hi I e-mailed them on Sunday evening and got a reply Monday. I sent my message to info@naturediet.co.uk and got my reply from amelie.nicholas@naturediet.co.uk
Hope that helps.
Dawn R.
Hi Lucy,
I have just had some delivered - didn't have any problems. I didn't email though, I phoned them. (usually fax, but that part of my computer hasn't been working recently!).
Hilda
By LJS
Date 14.09.04 13:12 UTC

I have mailed and phoned and have had no response. The telephone message said that they were busy but to leave my tel and they would get back to me within 15 mins, nothing yet and that was 3 hours ago !
Amelie is normally very quick in responding ?
Flip I hope she contacts me soon as poor Min is nearly out of ND lite :(
By cazmar
Date 15.09.04 20:15 UTC
I have not ordered from them yet but emailed to enquire about prices etc. and 2 days later received an info pack.
carol
Would someone mind PMing me the price of the Adult original and the Puppy if I were to buy it direct from Naturediet - I emailed them a little while ago but didn't get a response. Currently i'm paying 63p for Adult and 69p for Puppy.
Thanks
Hi Ice, I get mine from Berriewood and it depends on how much you buy at a time. If I spend over £100 (not difficult!) the Original is £6.46 + Vat for 18 (42p each) and the Puppy is £6.71 + Vat for 18 (44p each). The prices get slightly more expensive when you spend less.I remember ND was a bit more expensive but not sure how much you had to buy. Berriewood has free delivery like ND too. .
Hayley
Thanks for that :) I'll give Berriewood a call - I'm not sure if i'll order £100 worth but at the moment I get through 2 cases a week, so it will be quite a saving!
Lucy, If you're desperate and can't get through to ND, you could try Berriewood, they deliver to Oxfordshire, and I found them cheaper than ND too, they deliver once a week. 01787 238003
Hayley
By cazmar
Date 15.09.04 20:44 UTC
To buy direct from nature diet it is £13.55 for 1 case(18 in a case) adult, and £13.85 for a case of puppy.
carol

I get it cheaper from my local petshop - £9 for 18 :)
By cazmar
Date 15.09.04 21:51 UTC
Thats great value. I can not find it local so have to travel.
From naturediet direct it works like this, the more you buy the more you save.
1 case £13.55
2 cases £10.35 each
3 cases £9.20 each
4-9 cases £9.00 each
10 plus cases £8.85 each
carol

which part of the country are you in ? I know places like pets at home sell it but I dont know how much for.
By Trevor
Date 17.09.04 17:25 UTC

Pets at Home sell it for around £11.00 - my local animal feed store sells a case at £9.00 and will order it in for me - I get through loads having 6 largish dogs but reckon it works out cheaper than the James Wellbeloved did and the dogs are doing great on it !
Thanks Cazmar :) I get through two cases a week so it will be quite a saving if I order in bulk :D
What I like about Berriewood (apart from them being cheaper), was that I could buy cat food etc from them too, they do loads of stuff!
By Val
Date 16.09.04 06:15 UTC
I can't find a website for Berriewood! Anyone have an addy please???

i to use berrriewood i dont think got a web site but here their number 01787238003 just ask for a catuloge,plus they are on the inside back page of one of the dog paper too
That's right they don't have a website and there is no email addy in the catalogue, but they always answer the phone and as long as you order before 2pm they will deliver next day if they are in your area. 01787 238003. If you need to know if they stock something else you buy I'll be happy to look in my catalogue for you...
By Val
Date 16.09.04 07:22 UTC
Many thanks. I knew that the name rang a bell!
By cazmar
Date 25.09.04 20:44 UTC
Well I rang nature diet on tuesday afternoon, and they answered the phone straight away, they were very helpful, and my order was delivered on thursday, so a super service.
carol
I'm impressed with Berriewood - I phoned up late Thurday afternoon requesting a catalogue and it arrived in the post the next morning :) They deliver in my area on Tuesday's so i'll place an order Monday morning and see how things go :)
hi pets at home sell it for £0.75 each
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