Hi Chloe
Kylie's eye was really sore as the gland was really inflamed and had been protuding (completely out) for quite a while, approx 12 months maybe even longer.
When I read up on it the only way to go was have it tacked back into place, sadly for Kylie's breed a Neo it just simply doesn't work, the gland came back out of place. So was then removed completely.
I've put two links in the first has two pictures and Kylie's looked worse than the first picture ( the inflamed one ). I suppose it all depends really on how far the gland is actually out on willis. The trouble with it is even if it doesn't look sore it does interfere with their sight.
Have a look at the links
number one number two Alison
edited two or three times to make links work