
If you can't sort this out between you, then you need the 'dog lawyer' -
https://www.doglaw.co.uk/ Expensive but you should be able to minimise your costs if you get their advice over the phone. I think you need it to shut this person down! Actually I'm surprised you got that answer from her vet's office, even if it was from a nurse. Generally speaking vets will usually only talk, at best, to another client's vet.