When selling a litter of puppies and a potential buyer who is interested in buying a puppy from you gets all stroppy on the phone when you ask a few questions on how they would look after your puppy. How would you handle the situation by keeping your cool?

That would be a giant red flag for me and no puppy for them

I would explain that you've put a lot of time, effort and love into your puppies and their future is very important to you, then I would simply say I'm sorry I don't think you'd be a good fit for one. Or if you can't say that then say I'm sorry they're no longer available.

It's really important to have a good relationship with puppy buyers so they will turn to you for support if needed and keep you updated on pups progress. If they get stroppy in the early stages it doesn't bode well.

If they don't like me questioning them politely about the puppy's routine care and welfare, I wouldn't sell them a puppy, and I would tell them that no good breeder will sell a puppy without asking a lot of questions either.

If someone wouldn't tell me about that I would not let them have a puppy. If someone had nothing to hide why be so cagey about how they plan to look after the pup. It's a reasonable question any caring breeder would ask. Add in the fact they got stroppy I'd guess they have a short temper. They may be hard to deal with in the future if they will speak to you at all once they have the puppy.

I'd explain to them you care about where you puppies will be going as you want the best for them and if they are still the same I would then tell them your sorry but I don't think your the right breeder for them.

It would, for me, depend on HOW this person reacts - how angry they get over the phone.   And to defuse a situation, if you want to!! (there will always be other perhaps better owners for your precious puppies) I'd suggest you invite them to come visit so you can discuss all of this face to face.   You do have to protect your reputation though, so try not to let this get into a slanging match I'd suggest.   In other words, I'd not get into all that over the phone!

Oh yes certainly be polite in the reply but my thought could be just as some one has a dog, doesn't mean they cant answer your questions. I have seen some with dogs whom I would let them have a goldfish..so to speak..
I think some folk think breeders just sell their pups end of..no questions, no aftercare..I got the money goodbye

> I think some folk think breeders just sell their pups end of..no questions, no aftercare..I got the money goodbye

Sadly that is unfortunately the case with the majority of puppies bred. It is the minority of puppies that are produced by caring breeders.

that's ridiculous , I would be pleased to tell you how I cared for my dogs and why wanted a puppy etc. I agree I with the others find a way to politely say no.

My opinion - as a potential buyer, not as a breeder - is that I fully expect to be questioned rigorously by a breeder. In fact, I was recently offered a puppy by someone, no questions asked. She didn't ask if I work, and what hours I keep; if I'd done any research about the breed, the ages of my children. Nothing. This was a huge signifier for me that this breeder didn't care enough about that puppy. Also, if I'm spending a huge sum of money on a puppy, and taking on a fifteen year commitment, I need to have a good relationship with my breeder. After all, I expect to be in contact with them (if needed) for the same amount of time. I would politely explain to a potential buyer that you wouldn't be doing your job properly if you didn't ask questions; regardless of whether or not the buyer thinks they know it all. You have a duty to satisfy yourself that they know what they're doing. Also, getting stroppy on the phone is just plain rude!

I went to see a litter from a breeder on kc I know a lovely working strain that came from her and she's very placid and friendly. Different mom (working) dad (show) she said ready now and I could take two!
We left without any.no questions etc. We had our boy in the back with us.
All clean and all dogs friendly just didn't wish working strain and just didn't have same feeling as with our boys breeder.

I don't talk on the phone at all, but if I still did, something like that I'd simply put the phone down on them. Not worth wasting my time over.

Thanks everyone.

Just to add another point, if the person wasn't that co- operative now then it would make me wonder if that person would keep in touch/ keep me up to date once they stepped out the front door.

Exactly, I always hope that my puppy parents become friends.  If you don't have that feel about someone, its a definite 'no no' for me.  Never hurry to find a home for a puppy, the right one will always come along soon

If advertising I always put available  to suitable  homes. How can you determine that without questioning.

When we went to view our potential (and now ACTUAL ) puppy we were fully expecting to have every question under the sun thrown at us (despite many in depth emails having perviously been fired back and forth) especially since we'd never had our own dog before as it happened it was far more organic than formal and most points were covered on both sides in the flow of conversation which further cemented in my mind that this was the breeder for us.
     Seconding what others have said I wouldn't have wanted a dog off someone who didn't want to know the ins and outs as I am new to this and I wanted someone who I could ask questions of no matter how much time has passed and who could point out things I may have not thought of. Also it means the breeder cares about the pups and that follows that they care about the dam too.
    However, a friend went to see a pup who's breeder wanted very similar info and had a similar contract to the one ours has. He walked away saying he'd never feel like the dog was his,just wanted to buy a pup and have very little/nothing else to do with the breeder. In his case he is very experienced with his breed,all his previous dogs have lived to a really good age,get an excellent quality life and if you saw how devastated he was when his last one got sick and he had to make the decision we all dread there would be no doubt as to how much he love his pets.
   He found another breeder with kc reg stock,health tests etc done but once he'd bought the puppy it was his to do with whatever he pleased and is very happy with his current dog. This breeder suited him.
   There is no excuse for being rude to you though-my friend politely told the breeder she wasn't for him. This person may never be happy with the situation and will either feel resentful that you want to know how YOUR pup is doing or will simply vanish leaving you wondering/worrying.   
   Chances are they will go on to find another breeder who they are happier with and won't be too disappointed if you tell them 'no'. Hopefully they will vet them adequately and it will be a good outcome for all concerned.