
I have not heard of them refusing claims for "treatments of conditions which couldve been prevented by neutering" on standard policieis - but there are some exclusions that make issue of in-tact dogs since they relate to reproductive organs. The standard exclusions on the petplan policies I have had and a policy with More Than all say the same thing:-
"1. We will not pay the cost of spaying and castration for the treatment of a behavioural illness."
"2. We will not pay the cost of spaying (including spaying following a false pregnancy) or castration, unless:
* The procedure is carried out when your pet is suffering from an injury or illness and is essential to treat the injury or illness, or
* The costs claimed are for the treatment of complications arising from this procedure. "
"3. We will not pay the cost of any treatment in connection with a retained testicle(s) if your pet was over the age of 12 weeks when full cover first started with us."
"4. We will not pay the cost of any treatment in connection with breeding, pregnancy and giving birth."
BUT the difficulty comes in a grey area created by their standard clauses where they refuse to pay on "pre-existing conditions" because they define that as being any condition, injury or illness that either
happened or showed clinical signs prior to the cover starting or a condition, injury or illness that has the same diagnosis or clinical signs as an injury, illness or clinical sign your pet had prior to the date of first cover.
This is less of an issue if you insured your pet from 8 weeks on with the same insurer without any break in cover but becomes a major problem if you have ever changed your insurance provider since they could be buggers and refuse a claim indicating that if it relates to reproductive organs and is a disease or defect that wouldve been there from birth then it was an illness that
happened prior to the date of your cover.
Petplan are generally okay when you have been with them all the time from 8 weeks on - they are particularly harsh if you have transferred your policy to them later in life or started cover later in life and tend to claim many diseases and illnesses were pre-existing making the policy pretty much useless unless an accident/injury or illness like cancer where it is clear it did not "happen" until recently.
Other than that they can be very sneaky by giving you insurance renewals and fresh certificates and all of a sudden slipping an exclusion in without clearly telling you so unless you check thoroughly each year they can catch you on the hop - a friend of mine told me that they had an exclusion put on hers relating to mammory glands and cancers relating to mammory glands of in-tact bitches with an indication given on the phone that the reason was that some disorders with mammory glands and cancers would not have been likely or possible with a spayed bitch. Pretty unfair if you ask me to ever add an exclusion to a policy in that way.
They are sneaky. But I've not heard about them adding those strange exclusions in for in-tact males.. yet. The biggest problem with petplan is that they are entirely inconsistent - for example both my sister and her friend bought a cocker spaniel puppy each on the same day from the same breeder (a puppy farm) - both puppies had same eye condition and both required the same eye operation - both women got the same level of petplan cover on the same date - my sisters friend had all treatment paid for on her claim - my sister was refused her claim on the basis that they considered the operation preventative rather than necessary. Two appeals later and siting the disparity of the way their claims were dealt with my Sister still only had 1/4 of her claim paid by them. So where one person may have problems with a claim because their dog was in-tact another may not even if they have the same policy!!