http://www.apdt.co.uk/documents/Playbiting.pdfI also advise owners on specific moments such as, for example, pup pouncing when they come down the stairs - simply scatter kibble and the pup will be distracted... this isn't "rewarding" the pup if you do it before the biting/nipping actually starts, but it is getting good habits under way :)
You can also use soft dog toys/tuggies to distract them and increase the likelihood of the puppy grabbing the toy instead of the human! Very useful for the future too, when the dog experiences frustration, as they are likely to grab their toy at that time.
Hth. It is normal and just needs working through. It may get worse before it gets better (extinction burst) and this, too, is normal. Expect it to get worse around 14-16 weeks, and to see an improvement around 19-22 weeks (very roughly speaking and depending on your dog/breed/character etc).
Lindsay
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