Has anyone had any experiences with returning items to ikea? I have had a sofa bed from there only 5 months and its beginning to fade quite a bit  (its a charcoal grey fabric). I phoned yesterday and the lady I spoke to said that she had one in her conservatory which had faded badly but mine is in a bedroom. She told me to return it along with my reciept and they would take a look at it. We are going tonight and I hope it won't be a wasted 80 mile round trip journey - its not REALLY badly faded yet but noticeable and looks shabby and I would dread to think what it will be like after summer with the sun shining in the room What would you do??

Hayley

Personally, I'd tell them that it's a sofa, not a plant pot, and it's their responsibility to sell reasonable goods that don't fade after 5 months, so could they come to my home and collect it, then replace/refund. I would consider sending them photos a reasonable request, and assume there will be colour differences on underside of cushions etc.

But then ... I'm a stroppy mare. :D

M.

It also depends on how much the sun can get to your bedroom.

After all most things will fade in the sun.

Our duvet cover fades in the sun all the time - but that's cos we have a south facing bedroom and leave the curtains open all the time

True V3ctra22 but our car seats are black fabric and they haven't faded in the slightest even with all the sun they are exposed to.

Just back! Refunded no problem so really pleased

Hayley

Good news there then Hayley always nice when Customer Service prevails.