Has anyone ever had a problem with them. I tried a few days ago to upgrade but it refused my card payment so I paid by Text and was given a code which still was not accepted. I have e mailed them 6 times but only had one response asking me for my mobile number. I replied but all I got back was ' e mail not read' I wanted to contact an old friend and am getting so cross that I cannot get a response from them, especially as £5 was taken from my phone credit!! If you are not a full member you cannot contact anyone Grrrr