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Topic Other Boards / Foo / Sorry, but even more computer help ndd.
- By bobo [gb] Date 15.01.04 12:02 UTC
Hello,
Everytime I access any website, my screen defaults to stupid coolweb searchengine. Even this post , when posted, has gone to automatically highlighting key words, which if you click onto, will take you to this  bloody site. Please help.....how do I stop this. I can't book concert tickets as this stupid website keeps jumping in as I try to buy the tickets. It's driving me mad. I booted the system, but no difference. PLEASE help. Thanks
- By Fablab [gb] Date 15.01.04 12:10 UTC
You have a virus.... your home page has been Hijacked look up homepage hijack on Google for more info.

These sort of problems sometimes are not caught by some virus scanners.

Adaware from Lavasoft (it's free) will sometimes fix this.

Download it from here: http://www.lavasoftusa.com/ & then run it to clean your system.

It's worth a try !

HTH :0
EDIT: Actually the page with the download sites listed is here: http://www.lavasoftusa.com/support/download/ :)
- By Fablab [gb] Date 15.01.04 12:52 UTC
Bobo,

If Adaware doesn't fix it then I'm told that this will as it targets the "coolweb" hijack specifically ! :)

Download coolweb shredder from here:   http://www.spywareinfo.com/~merijn/cwschronicles.html#cwshredder

Keep Adaware though & run it often as it's a good utility.

Good luck.
- By bobo [gb] Date 15.01.04 13:05 UTC
Thanks Fablab. Am about to download the specific one, have done the other one, and will do it regularly. Will let you know if it's cured or not. thanks so much.
- By bobo [gb] Date 15.01.04 13:29 UTC
Fablab, you're a bleeding lifesaver!!! Thanks so much ...did all that, and it's gone.....hurrah...what a nightmare.....thanks again.....
- By Fablab [gb] Date 15.01.04 13:38 UTC
Glad to be of help ! :)

I've been there & know what it's like.
- By tanni [gb] Date 15.01.04 18:34 UTC
>What follows is a letter that was truly written and

>sent. The piece suggests two things:
>1) Americans and Canadians are not the only ones who
>get poor service from their ISP and/or cable
>companies. (NTL is a cable operator in Britain.)
>
>2) The Brits appear to get a better education than
>most Americans, enabling them to write some fine
>letters of complaint.
>
>
>
>Dear Cretins:
>
>I have been an NTL customer since 9th July 2001, when
>I signed up for your three-in-one deal for cableTV,
>cable modem and telephone. During this three-month
>period I have encountered inadequacy of service which
>I had not previously considered possible, as well as
>ignorance and stupidity of monolithic proportions.
>Please allow me to provide specific details, so that
>you can either pursue your professional prerogative,
>and seek to rectify these difficulties-or more likely
>(I suspect) so that you can have some entertaining
>reading material as you while away the working day
>smoking B & H and drinking vendor-coffee on the bog in
>your office.
>
>My initial installation was canceled without warning,
>resulting in my spending an entire Saturday sitting on
>my fat arse waiting for your technician to arrive.
>When he did not arrive, I spent a further 57 minutes
>listening to your infuriating hold music, and the even
>more annoying Scottish robot woman telling me to look
>at your helpful website. HOW?
>I alleviated the boredom by playing with my testicles
>for a few minutes-an activity at which you are
>no-doubt both familiar and highly adept. The
>rescheduled installation then took place some two
>weeks later,
>although the technician did forget to bring a number
>of vital tools-such as a drill-bit, and his cerebrum.
>
>Two weeks later, my cable modem had still not arrived.
>After 15 telephone after I had requested it, and begun
>to pay for it. I estimate your internet servers
>downtime is roughly 35% - the hours between about 6 pm
>and midnight, Monday through Friday, and most of the
>weekend. I am still waiting for my telephone
>connection.
>
>I have made nine calls on my mobile to your no-help
>line, and have been unhelpfully transferred to a
>variety of disinterested individuals, who are it seems
>also highly skilled bollock jugglers. I have been
>informed that a telephone line is available (and
>someone will call me back), that I will be transferred
>to someone who knows whether or not a telephone line
>is available (and then been cut off); that I will be
>transferred to someone (and then been redirected to an
>answering machine informing me that your office is
>closed), that I will be transferred to someone and
>then been redirected to the irritating Scottish robot
>woman. And several other variations on this theme.
>
>Doubtless you are no longer reading this letter, as
>you have at least a thousand other dissatisfied
>customers to ignore, and also another one of those
>crucially important testicle moments to attend to.
>Frankly I don't care. It's far more satisfying as a
>customer to voice my frustrations in print than to
>shout them at your unending hold music.
>
>Forgive me, therefore, if I continue.
>
>I thought BritishTelecom was shit; that they had
>attained the holy piss-pot of god-awful customer
>relations; and that no one, anywhere, ever, could be
>more disinterested, less helpful or more obstructive
>to delivering service to their customers. That's why I
>chose NTL, and because, well, there isn't anyone else
>is there?
>
>How surprised I therefore was, when I discovered to my
>considerable dissatisfaction and disappointment what a
>useless shower of b"stards you truly are. You are
>sputum-filled pieces of distended rectum incompetents
>of the highest order. BT-wankers though they are-shine
>like brilliant beacons of success, in the filthy mire
>of your seemingly limitless inadequacy.
>
>Suffice to say that I have now given up on my futile
>and foolhardy quest to receive any kind of service
>from you. I suggest that you cease any potential
>future attempts to extort payment from me for the
>services which you have so pointedly and
>catastrophically failed to deliver. Any such activity
>will be greeted initially with hilarity and
>disbelief-and will quickly be replaced by derision,
>and even perhaps bemused rage.
>
>I enclose two small deposits, selected with great care
>from my cat's litter tray, as an expression of my
>utter and complete contempt for both you and your
>pointless company. I sincerely hope that they have not
>become desiccated during transit-they were
>satisfyingly moist at the time of posting, and I would
>feel considerable disappointment if you did not
>experience both their rich aroma and delicate texture.
>Consider them the very embodiment of my feelings
>towards NTL, and its worthless employees.
>
>Have a nice day. May it be the last in your miserable
>short life, you irritatingly incompetent and
>infuriatingly unhelpful bunch of twats.
>
>Sincerely
>
>????????

- By bobo [gb] Date 15.01.04 23:31 UTC
Tanni,
yes....yes....and yes..... totally know where he/she's coming from....ntl. are truly pathetic...
Topic Other Boards / Foo / Sorry, but even more computer help ndd.

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