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Topic Other Boards / Foo / computer
- By Staffie lover [gb] Date 17.09.03 02:05 UTC

> >This has got to be one of the funniest stories I've heard in a long
> >time and, I think this guy should have been promoted, not fired.
> >This is a true story, from the Word Perfect Helpline, which was
> >transcribed,
> >from a recording, monitoring the customer care department. Needless


to
say

> >the HelpDesk employee was fired; however, he is currently suing the
> >WordPerfect organization for "Termination without cause." The
> >following is an actual dialogue of a former WordPerfect Customer
> >Support employee (now I know why they record these conversations).
> >
> >"Ridge Hall Computer assistance; may I help you?"
> >"Yes, well, I'm having trouble with WordPerfect."
> >"What sort of trouble?"
> >"Well I was just typing along, and all of a sudden the words went
> >away." "Went away?" "They disappear."
> >"Hmmm. So what does you screen look like now?"
> >"Nothing."
> >"Nothing?"
> >"It's blank; it won't accept anything when I type."
> >"Are you still in WordPerfect or did you get out?"
> >"How do I tell?"
> >"Can you see the C: prompt of the screen?"
> >"What's a sea-prompt?"
> >"Never mind, can you move your cursor around the screen?"
> >"There isn't any cursor; I told you, it won't accept anything I


type."

> >"Does you monitor have a power indicator?"
> >"What's a monitor?"
> >"It's the thing with the screen on it that looks like a TV. "Does it


have
a

> >little light that tells you when it's on?"
> >"I don't know?"
> >"Well. Then look on the back of the monitor and find where the power
> >cord goes into it. Can you see that?" "Yes, I think so"
> >"Great. Follow the cord to the plug, and tell me if it's plugged into


the

> >wall."
> >"Yes, it is."
> >"When you were behind the monitor, did you notice that there were two



> >cables plugged into the back of it, not just one?"
> >"No."
> >"Well, there are. I need you to look back there again and find the


other

> >cable."
> >"Okay, here it is."
> >"Follow it for me, and tell me if it's plugged securely into the back


of

> >your
> >computer"
> >"I can't reach it."
> >"Uh huh. Well, can you see if it is?"
> >"No."
> >"Even if you maybe put your knee on something and lean way over?"
> >"Oh, it's not because I don't have the right angle - it's because


it's

> >dark."
> >"Dark?"
> >"Yes the office light is off, and the only light I have is coming


from
the

> >window"
> >"Well, turn on the office light then."
> >"I can't "
> >"No, why not?"
> >"Because there's a power failure."
> >"A power.....a power failure? Aha. Okay, we've got it licked now. Do
> >you still have the boxes and manuals and packing stuff your computer
> >came


in?"

> >"Well, yes I keep them in the closet"
> >"Good. Go get them, and unplug your system, and pack it up just like
> >it


was

> >when you got it. Then take it back to the store you bought it from."
> >"Really? Is it that bad?" "Yes, I'm afraid it is."
> >"Well, all right then, I suppose. What do I tell them?"
> >"Tell them you're too f**king stupid to own a computer"


Natalie
- By Lorelei [gb] Date 17.09.03 09:58 UTC
:D:D I can well believe it!
- By charlie24 [gb] Date 17.09.03 14:48 UTC
I can't believe how stupid some people are, i used to work for a computer company and some of the things people came out with used to amaze me.
Topic Other Boards / Foo / computer

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