
I've spoken to my creditors direct, and currently have my debts (except council tax) going out at £1 a month with interest and charges frozen. I only achieved that by speaking to them myself - I got advice from National Debtline and frankly, I wasn't impressed. They told me not to be concerned about my credit score as it wasn't relevent at the time, and to just keep writing to the companies making offers and enclosing my ingoings and outgoings each time. It didn't work, and I incurred 3 defaults on my credit rating while I wasted time doing it.
Only when I rang them, went through ingoings and outgoings over the phone so they couldn't just ignore me or send a token or prescripted response, and told them in no uncertain terms that I could not afford very much, did I get anywhere - in fact one of them asked me how I wanted to proceed because they could see my income was very low, and they couldn't set a monthly amount with that in mind as they'd just be making things worse.
I do find that being firm helps - saying very clearly 'I cannot afford that' gets me further than anything else.