
In my experience of DEFRA - which was MAFF back then - you can't believe a thing you're told and you won't get anything in writing from them either.
I imported some small animals under the Balai Directive and was happy to follow it to the letter, except that I didn't get the "letter" from MAFF despite asking for it in writing many times. This put the animals, myself, my own animals at home and anyone else in contact at risk.
The second time I imported it was even worse, they claimed I hadn't done it correctly (despite asking so many many many!!!!!!!!!!! times for the correct procedure to be laid out for me to follow!) so I went by what they had reluctantly told me to do the first time. This resulted in a call a few days afterwards from the head of the department warning me that I had broken the rules and my pets at home and those I had imported were all at risk of seizure!
I had never sweated blood before but I lost about 8 pints of it over a 5 hour period that afternoon when I was being bucked about between departments on the phone and speaking to so many people who all contradicted themselves.... I really thought I would lose my beloved cats as well as my small animals and be faced with fines, imprisonment, the whole works - despite trying my darndest to do what was right in the first place. I was treated appallingly by the department and I will never trust them again, not even now they are DEFRA... sounds like same name, same strife!
Not surprised to see it's just as hard to get an answer out of them now as it was back then -
....and just so you know, the small animals I brought in were species that CAN'T even carry rabies, they are known as terminal vectors, which means that even if infected, their fast metabolisms mean they die of it very quickly, usually too fast to pass it on and their bite is what is called a "dry bite" which doesn't spread it even if they DID bite, as there is no saliva... that includes rabbits, mice, hamsters, gerbils and fancy rats... and my imports came from the very best properly vetted breeders from show stock with full ancestry to 8 generations (why else would I go that trouble otherwise!).