This place is very run down and dismal. Had to ask for heating three times and still it wasn't wasn't put on at my following visit. In the end I got them to set it up while I was there. The floor of the pen was always dirty. Basically they employ young kids to run the place and no one seems to care. I would never put an animal in there again.
I live quite close to these kennels and have never heard a good word said about them hence would never use them. I was seriously thinking about importing a puppy a while ago and made inquiries, but luckily with the laws changing I won't have to use a quarantine kennel now.