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By Chef55
Date 22.03.09 10:13 UTC
There is a company who I will not name that sells websites to dog breeders for an all in price. I know of several people who after long periods have not had these sites created. It is our intention to pursue this person for recompense and would like to hear from anyone who has purchased this package and not received a website. Please pm me with any details you may think relevant. Thank you.

sent you pm

Its not a Staffy person is it? I have been recieving e.mails from someone who sells websites already created for the dog show person, was thinking of buying one, if it is them could you pm me and let me know as I dont want to throw good money away, many thanks.
By MarkR
Date 25.03.09 09:47 UTC
Edited 25.03.09 10:16 UTC
The best website for dog breeders is right under your nose !
No upfront fees and no risk. Create your site and only pay if you are happy with the results.
Champdogs - The Pedigree Dog Breeders Website - Online Since 1999If you have paid for a website you have not received contact admin@champdogs.co.uk for details of a special introductory offer.

My friend has lost £99 by paying in advance for a website by a company sending lots of emails out loads of emails and false promises and its still not
up and the money never refunded.
By pugnut
Date 25.03.09 18:45 UTC
Edited 26.03.09 10:06 UTC

I use a website company that is very good. You do put it together yourself (youre not paying a wizz to do it for you) but once you get the hang of it its easy! You can get a free version, but it has banners and ads. To be honest I think most breeders, or people who want one to showcase their pets/hobbies, arnt going to need the flashy ones.
By Teri
Date 25.03.09 19:10 UTC

I don't think the OP was looking for info on how to obtain a website - more private info on a problem they've experienced with one :)
It would be rather strange on a forum which is a branch from a 'Breeders Website' to be looking for recommendations for an alternative breeders website, don't you think ......
Aside from this one I can't say I've ever come across a dedicated breeders website which hasn't had some form of questionable advertising from less scrupulous sources so, unless someone wishes to make their own independent site or is specifically seeking someone to build one on their behalf, I honestly think Champdogs has the best reputation out there :)
By Chef55
Date 25.03.09 20:06 UTC
Totally agree with MarkR and thank him also for letting this thread stand.

i have contacted the person in question to ask where my site is, i have been waiting for mine since last year, after a demanding e-mail to them i have had a reply...to be told it is being looked at & addressed, person in question has told me he has about 50 sites to set up that require urgent attention.......
By Chef55
Date 26.03.09 08:57 UTC
You told me since last April!!! That is coming up to one year and imho is totally unacceptable. After all you pay upfront for these websites so he's had your money for nearly a year. Shocking. Would you wait that long for any other item you had ordered off of the internet? These websites are managed by a Content Management System ie the customer puts just about all of the content into the site. The actual setting up of these sites could be done by anyone with a tiny amount of knowledge in a couple of hours as if you look at a few of them they all look surprisingly similar for 'bespoke' websites.
By Blue
Date 26.03.09 11:34 UTC

Did you entered a contract did you not get the terms and conditions which should include how long the build time is?

i made a mistake with how long ago i ordered my site, i just looked at my invoice & it was september it was ordered...still waiting 6 months is not acceptable at all
time to go a bit further with this now i think...

I made the same mistake paid £99 (ok not a fortune) but nothing ever happened with my new site, how can people rip innocent people off like this?????????????
E-mailed them constantly never a reply once they took my money.
Yes i agree Champdogs is a fantastic site to build your website, and so easy even i can update my own instantly.
By Chef55
Date 26.03.09 13:18 UTC
£99 is not a fortune but times that by say 10 sites not completed and that's a nice way to earn £1,000. This is turning out to be a can of worms for sure. I didn't realise the extent of the problem when I first started investigating.

£99 is a lot of money for some of us to lose. I use freewebs and I'm more than happy with it, free and easy to use.

i heard it from the horses mouth that he told me 50 sites need completed... now times that by £99, they wont be laughing for long i can assure you that
By Chef55
Date 27.03.09 08:24 UTC
Any posters who have replied to this thread may be contacted directly by Our Dogs so please don't be suspicious if you receive either a pm or an email asking you to share your experiences. Also for anyone directly affected by this a call to Goole Trading Standards wouldn't go amiss. If you google them they have an online form you can fill in.

I've pm'd you.

I have just completed the on line form at Goole Trading Standards, many thanks for mentioning this. If I am contacted by Our Dogs then I will certainly share my experience with them! It could have been worse, I only paid £99 (his special offer price and not his normal price of £149!) Looking back it did sound too good to be true and as the saying goes if it looks too good to be true then it probably is. I don't hold out any hope of getting my money back but at least filling the form in did make me feel better. Before paying any money I even contacted half a dozen people who already had their site up and running with him to ask if they were happy, all who replied said they were the only downside was that he was a little slow!!!

can i have a link to the online form... i cant find it... tried google. maybe i am just thick lol
By Chef55
Date 27.03.09 15:53 UTC
pm sent.

Hi Henri i also contacted people with their sites up and running to be told they were happy with the service,. thats why i went ahead with it. i ordered mine July last year
By Chef55
Date 27.03.09 17:13 UTC
Have had a look at your website...very nice :)
It doesn't appear to be by this person so am going to guess that you didn't get anything for your £99 either?

i will be speaking to the reporter from our dogs on monday & passing onto her my experiences with the website i paid for... like everyone else......duped
i got an e-mail from the person from our dogs asking me for information of the contact i have had with a certain male from web site, dont want to name any names on here but i think we all know
anyway ....
will keep you all updated
Hi all- I too ordered a breeder's £99 website at the beginning of may. It did take a lot longer than I had been led to believe but kept asking and sending my design in, with what I wanted and got it set up and running fully within about 4 weeks I think. Too long but absolutley love using it- very easy to use , with unlimited pictures, that i can add and have been thrilled with it. I had a query from someone asking, if the sites were for real and told them, what i have said now.
However, I have noticed that there were still about 40 sites still that were in progress, which must be soo frustrating. The man who runs the sites, did email at the time I believe, apologising as they were concentrating on their other company, that they do for businesses and that his staff would be completing these breeder sites, and were competent etc.
However, most of those sites have stayed i'n progress' up till now. I really felt for these people and was looking forward to seeing the sites myslef,especially with some being the same breed as mine and dogs that I knew personally in one instance.
Meanwhile, I have had no problems at all with the site, enjoying it as much as ever and been thrilled with it, so when it all works , everything is fine. However, I was shocked to discover last week, that it had disappered and now has been having all sorts of problems as it changes servers, causing all sorts of worries and fears among us all. We should have been told. We were then told , it should be up and running in 24- 48 hours , which has not been the case.
However, most of the sites it seems have some sort of visibility now. I only have the word content but some have pictures as well, so we wait to see what is happenning. The person concerned has now set up a forum, so we can see on a daily basis at what stage everything is and how it is progressing, which is a big relief and hope this will all be over soon and those who have paid for the sites and not had access to them, will be able to enjoy using them, as much as I do mine ,when it was here but was absolutley gutted and furious when this happenned, with no forewarning but pleased the forum is up and running now and hope that full service is restored very very soon.

This is front page on OD this week.
M.
By Chef55
Date 01.04.09 18:50 UTC
Just to clarify. The article is not the one on Our Dogs this week. It will be coming soon. I believe the article the previous poster is referring to is connected to bogus dealers selling non existent puppies through adverts that never arrive after people have paid for shipping.

I think Lily Mc must get the digital edition of Our Dogs, as I do. It is on the front page this week, on the edition due this Friday.

Sorry, Vanhalla is right - it's the 3rd April edition I'm talking about.
M.
I have paid £198 in November for this person to do me two websites after lengthy discussions after a 'friend' had given him my contact details after having their own site done - so one assumes that on recommendation he would compete the job. He has not attempted to make my sites - has refused to tell me what information I need to give him so has not been able to start them, and it has been made perfectly clear by his refusal to communicate that he now has no intention of doing them.
From what I can gather most of the people he has done sites for have been contacted initially by him - then from doing the first few sites he has asked for other peoples contacts as referrals, so he actually activates the contact with him, he has not always been sought out to do these sites - he is targeting people when he can find their email addresses. He is in dogs already so he has a vast data base at his fingertips. Even in show catalogues many people now add their email addresses to their contact details!!
He is crafty - he asks you to pay with PayPal - knowing full well they do not give you refund back up for 'virtual' products (it's in their small print). If you put a dispute in he escalates it so that you will stand no chance of getting your money refunded (just by him replying to the dispute he is abiding by PP rules and they have to find in his favour - he lied on mine and told them I had refused to talk to him about completing the sites) and PayPal handed the payment over.
I have emailed him then since December - after an email from a so say employee stating 'they promised they would complete my sites and in a timely manner'.
I emailed him from another email address a few days ago - and he answered thinking he had another 'sucker' to take money from - when I told him we had already paid all communication stopped! What a shock.
Trading Standards in my area are already trying to trace him and I understand that they have passed it onto Goole Trading Standards a few weeks ago.
In the meantime I have tracked his home address and his own website - he is a Kennel Club Affix holder so I think that the Kennel Club will be interested in this eventually - when Trading Standards have done with him.
This man hides his identity on his own website and on any website that he advertises on - why hide unless you have something TO hide???
But he is not invisable - he certainly wont be for long especially now that Our Dogs have hold of him.
Everyone needs to contact PP if they sent their money through them otherwise they will not stop his activity with them - the more people that complain then they have told me they will stop him using their services.
He has recently taken the list of on-going sites off his website - however, I copied it before hand, and can pass this onto Trading Standards. I have traced and spoken to many of the people on that list so can pass that information on too. The ones who have not had sites completed are not happy - but all of them have said they got so fed up of emailing him and his lies and the hassel that they left it.... how many people have left this man with £99 and he has done nothing??? These are not all young people who show dogs - some of them are pensioners who have spent their whole lives with dogs but have no computer knowledge and he has preyed on them. That list adds up to over £1000 on its own - easy money that!
He is obviously still active - I emailed last week and he answered, he has updated his own site to show it off a bit more - and he has also had problems moving from one server to another with sites crashing and then posting back to his mother site int he last week.
He also has another site for Domain names and Hosting where you are charged a monthly fee - this seems to be marketed at other businesses not connected with dogs, but he still advertises the dog sites for £149, but on email says it is on offer at £99.
If Our Dogs has it front page and they have named him -which I understand they have - he will know tomorrow if not already that he has been rumbled and I dare say will try to disappear even more than he already has.
I have already spoken to the admin at Champdogs about this person - so they know who I am, that my complaint with him is a genuine one and who I am talking about, and they know that I have been having problems and that Trading Standards have been aware of him for a while.
I obviously will not give his details out publicly, but I will inform Trading Standards now that this has become Public News (and not of my doing I can assure you - I have tried to keep it low level in order to assist the TS investigation)
I will also speak to Our Dogs tomorrow and see if they need any assistance tracing this person.
What I hope doesn't happen - and this is for the sake of all of the people who have paid and have sites up and running - is that he doesnt shut the whole thing down and everyone lose everything - so I advise that you back up your information and have to hand whatever proof you can of the sites existance and payments made.
From speaking to one lady this last week who has a site that crashed as he moved servers - she said that she didn't realise when she took the site that HE ultimately controls it ..... he has shown this as he has already taken several peoples domain names and not done their sites, but will not release their kennel names that he now has as .co.uk names 'reserved for future use'.
She said that he has the control to remove anything from the site yet she cannot - she had a 'blog' from someone complaining about not getting a site done (even though it was nothing to do with her) and she couldn't remove it. However I checked now her site is live again and it has gone - so there is only one person who has been able to do that!
I hope that everyone can get in touch with Our Dogs and let them see what a MASSIVE thing this is and how many people he has affected.
The down side is that I think it will be very difficult for people to get refunds, but HOPEFULLY Our Dogs will try to get some action together to try to help everyone affected to gain recompense for this mans actions of what basically amounts to fraud. I dont know how the law stands on this, but I think we all have a long road ahead of us.
By Chef55
Date 01.04.09 21:39 UTC
Have just read the article in the online Our Dogs. Will certainly be interesting now to see how many more people come forward :(
By Jaydee
Date 02.04.09 09:16 UTC
"The person concerned has now set up a forum, so we can see on a daily basis at what stage everything is and how it is progressing, which is a big relief and hope this will all be over soon and those who have paid for the sites and not had access to them, will be able to enjoy using them, as much as I do mine, when it was here but was absolutley gutted and furious when this happenned, with no forewarning but pleased the forum is up and running now ...."
Hi Suffolk Maid, I, just like you, have been very pleased with my site, until I discovered it had "gone" at the beginning of last week. I now have the site restored but minus all photos, and I cannot get on to the site admin. I have been trying to find the forum you refer to, but haven't managed to find it. Please can you tell me where it is, as it would be nice to know what is happening.
By Polly
Date 02.04.09 10:23 UTC

Hi folks,
I will send to admin information which I have collected from the CD site and others sites whose members were good enough to help with the article. It was interesting that having had a few people mention this to Our Dogs to see the same topic come up here. I am sure if you also let Admin know of your experinces that would be helpful too.
Our Dogs editor has put at the end of my article that if anyone has any concerns over websites promised by the company to contact Our Dogs. Hopefully the company Pick Of Litter will also contact Our Dogs and tackle customers concerns. Sometimes things need to be highlighted in order to sort them out.
By Jaydee
Date 02.04.09 12:46 UTC
In reply to my own post above, I've now managed to find this forum, from which it does appear that efforts are being made to restore the sites. I hope that all those still waiting for their sites now get some action (or recompense).
By Suffolk Maid
Date 03.04.09 15:32 UTC
Edited 03.04.09 15:39 UTC
Is this only viewable online by sunscribing then or can i buy the mag in newsagents or is it sunscription only? Not found a newsagent that sells it.
By pat
Date 03.04.09 20:12 UTC
Has anyone not thought about contacting the BBC Watchdog programe or Rogue Traders.
By Chef55
Date 03.04.09 21:43 UTC
Yes it is in hand.
By Suffolk Maid
Date 04.04.09 08:16 UTC
Edited 04.04.09 08:18 UTC
I do agree there has been a lot of unacceptable problems regarding this recent situation but also feel it is only fair to remember, it has not been all bad- prior to this temprary downtime - as I and others have been really pleased with the service, prior to that, which I am not sure is coming across. This company have provided a good value helpful service for only £99 to a lot of people.
By Chef55
Date 04.04.09 19:07 UTC
That may be so but there are also lot's of people who paid money, some have been waiting for a year, who have only just had some action.It shouldn't take articles in Our Dogs nor people threatening court actions before they get what they paid for.Nor site owners not being told when their sites are about to disappear for nearly two weeks. Very unprofessional imho.
Absolutley, I agree with that totally and was furious and believed the worst, when it happened to me- on March 24th when it happened and tracked down his address in case I needed to go down that route also but thankfully, the worst was not to be and everything is back in order on many sites and getting there with others. I was just saying that just because this has happened, it does not mean he is as bad in all areas and I still think it is a great site and well worth the money- as long as you have your site and if you don't, then it is totally unacceptable.
By Chef55
Date 08.04.09 08:49 UTC
Just a general update for anyone that hasn't managed to find the elusive forum referred to. Two statements have now been made on the forum whereby it has been acknowledged that:
a) the company in question does not fully comply with the Consumer Protection (Distance Selling) Regulations 2000.
Consumer Protection (Distance Selling) Regulations 2000:
The Regulations require a supplier to:
1. Give consumers certain information prior to conclusion of the contract.
2. Give consumers confirmation in writing or in another durable medium which is available and accessible to the consumer (email is acceptable, but providing the information on a website is not), of the prior information and also provide consumers with additional information (e.g. in respect of cancellation rights). The term "in writing" is used as a convenient shorthand and in this article "in writing" should be read as including "or in another durable medium which is available and accessible to the consumer".
3. Refund consumers within a certain time period.
4. Perform the contract within a certain time period.
Prior information
A distance contract will not be enforceable against a consumer unless the supplier has provided to the consumer in good time prior to the conclusion of the contract the following information:
1. the identity of the supplier and (where the contract requires payment in advance) the supplier's address;
2. a description of the main characteristics of the goods or services;
3. the price of the goods or services (including all taxes);
4. delivery costs, where appropriate;
5. the arrangements for payment;
6. the arrangements for delivery or performance of the service (e.g. when the customer can expect delivery of the goods or performance of the services);
7. the existence of a right to cancel;
8. if the consumer is to use a premium rate telephone number, the cost of the call must be specified before charges are incurred for the telephone call;
9. how long the price or any special offer remains valid;
10. the minimum duration of the contract in the case of a contract to supply goods or services continuously (e.g. in a contract for a mobile phone or for cable TV services), or recurrently (e.g. in a contract with a monthly book club);
11. whether or not substitute goods or services may be provided in the event of those ordered by the customer being unavailable; and
12. notification that the supplier will meet the costs of the consumer of returning any substitute goods he or she does not want.
b) Does not fully comply with the Electronic Commerce (EC Directive) Regulations 2002:
Conditions of Electronic Commerce (EC Directive) Regulations 2002 :
# The name of the service provider must be given somewhere easily accessible on the site. This might differ from the trading name and any such difference should be explained - e.g. "XYZ.com is the trading name of XYZ Enterprises Limited."
# The email address of the service provider must be given. It is not sufficient to include a 'contact us' form without also providing an email address.
# The geographic address of the service provider must be given. A PO Box is unlikely to suffice as a geographic address; but a registered office address would. If the business is a company, the registered office address must be included in any event.
# If a company, the company's registration number should also be given.
# If a company, the place of registration should be stated (e.g. "XYZ Enterprises Limited is a company registered in England and Wales with company number 1234567") though this is a requirement of the Companies Act as from 31st December 2006, not the E-commerce Directive.
# If the business is a member of a trade or professional association, membership details, including any registration number, should be provided.
# If the business has a VAT number, it should be stated - even if the website is not being used for e-commerce transactions.
# Prices on the website must be clear and unambiguous. Also, state whether prices are inclusive of tax and delivery costs.
Apparently the site is closing down until such time as they can sort out the legal problems. I have to say that the fact this has happened has proved that this thread was worthwhile to a lot of people. The idea this person had I've always said was a good idea but implemented badly from the start. If anyone has asked for a refund then pursue a refund, do not be fobbed of with a last minute bodged job if you don't like it. Let's hope he get's his house in order.
By Chef55
Date 20.04.09 07:57 UTC
For anyone who has still not managed to find the relevent forum to air any complaints you can find it here
http://www.pickoflitter.co.uk/forum/index.php here.
If you have still not received your website you should, as the man himself now suggests, contact your credit card company for a refund.
By Chef55
Date 15.05.09 07:42 UTC
Has anyone else noticed that the forum is now down as well as the website? Any updates from people after refunds or sites would be appreciated as this is an ongoing investigation. Thanks.
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