http://www.telegraph.co.uk/travel/travelnews/4344890/Virgin-the-worlds-best-passenger-complaint-letter.html

Grab the tena lady first :-D

That is so incredibly funny, would have loved to be a fly on the wall when Richard Branson read it.  He must have laughed surely.

LMAO :-D

That is brilliant - especially the cookie - all it needs is a hazard warning label. :-D

((( :-D )))
Brilliant!

Hysterical - loved it :-D :-D :-D

"it was decided the next best thing would be to pass the potatoes through the digestive tract of a bird."

Oh I laughed till I cried.

And to think we've just booked a Virgin long haul flight - should I take a pack up now?
What would be most amusing is if we knew Sir Dick's reply!!

> And to think we've just booked a Virgin long haul flight - should I take a pack up now?
>

Only if you are flying from India :-)   The letter is very funny but I have flown home from India, Delhi in my case, and as you might expect the inflight meals were loaded from local source. I certainly would not have expected anything else no more than you would expect Mexican Food coming out of Heathrow not to mention that many of the passengers were from India.  The peas in the pudding look like pistachio to me and really quite tempting :-D

I flew to and from India 2 years ago but with Emirates and couldn't fault the food, entertainment or service! But off to Jamaica for Christmas with Virgin and feel the excitement will outweigh any food disappointments!

I swear the sponge shafts moved at one point.
LOL brilliant..

i do love a good comedy complaint letter, but just couldn't see it this time.
i just found it waffling and repetitive, and found myself switching off as i read it.

Absolutely fantastic!!

oh my god i actually was crying laughing

LOL
xx

Brilliant.